Customer Service Representative
Resume:
Barbara J. Tyler
Auburn, Al 36830
404-***-****(H) 404-***-**** (C)
**********@*****.***
Career Overview
Dedicated customer service representative with motivation to maintain customer satisfaction and contribute to company success.
Core Skills
Excellent communication skills; MS Word, Excel proficient; Developed listening skills; Energetic work attitude; Courteous demeanor; Fast learner. Ability to think logically, Strong analytical skills, Strong oral and written communication skills, Strong attention to detail skills.
Accomplishments
Constantly received positive feedback from customers; handled customer’s complaints and maintained a positive attitude.
Work Experience
Kmart 6/2007 – 10/2009
Sales Associate
Greeted customers entering the store to ascertain what they need; maintained a cash drawer on a daily basis; generated revenue for the company through sales; described products to customers and accurately explained details to customers; stocked shelves when needed.
SouthTrust Bank-10/1998 – 07/2003
Administrative Assistant
Greeted clients and visitors. Created and modified documents using Microsoft Office. Setup and coordinated meetings for conferences. Supported staff in assigned project based work. Performed general clerical duties to include but not limited to: faxing, mailing, filing and photocopying. Answered telephones and transferred calls to appropriate staff members.
Kroger – 3/2019 - Present
Sales Associate
Greet customers entering the store to ascertain what they need; maintains a cash drawer on a daily basis; generated revenue for the company through sales; stock shelves when needed.
Educational Background
2010 –2013 Columbus Technical College Computer Support Specialist; Network Administrator <Graduated>Associate Degree
1998 – Atlanta Tech < Received a diploma in Executive Office Technology>
1992 – 1993 - Interactive Learning System <Received training in Computer Programming; diploma> Georgia Highlands Accounting
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