Data Entry Administrative Assistant
Resume:
Margie Calderón
Brooklyn, NY *****
ad0pap@r.postjobfree.com
An opportunity to demonstrate my various abilities and grow within a company. Authorized to work in the US for any employer
Work Experience
Customer Service/Technical Support
AppleOne - New York, NY
June 2021 to July 2022
As a consultant for the department of education, I provided customer support to parents needing help with their child’s bus routes. Created reports regarding accidents and or student/parent misconduct. Also helped DOE employees to reset their account passwords whenever needed. Administrative Assistant
River Bay Corporation
February 2019 to March 2019
Helped cooperators/tenants with setting up appointments for repairs needed in their coops/units. I did data entry as well as filing. Also called to remind cooperators of their upcoming appointments. Data Entry as Well as Filling
Precision Pipeline Solutions
January 2019 to February 2019
Called property owners as well as tenants to find out if their gas meters had been inspected as per New York mandate. If no inspection was made I would set up appointments in all five boroughs. Did data entry as well as filling.
Call Center Representative
America Works of New York - Bronx, NY
December 2016 to May 2017
Outreached social security recipients in order to determine interest in returning to work. Scheduled appointments between corporate representatives and potential clients. Managed log of client status. Online Troubleshooting Specialist
Teleperformance
April 2014 to May 2016
Virginia
Provided specialized assistance to customers experiencing technical difficulties. Created online accounts for new customers and set up temporary passwords for customers to access their accounts. Administrative Assistant
Department of State
November 2010 to January 2014
Guyama, Puerto Rico
Answered 12-line switchboard and handled transferring of calls to appropriate persons. Created new files for contracted clients and managed all necessary updates of information. Translated forms (English to Spanish) for monolingual clients.
Teacher's Aide
Mi Jardin Infantil - Guayama, PR
September 2007 to June 2010
Guyama, Puerto Rico
Assisted teachers with Pre-K aged children. Duties included handing out supplies for activities, filing paperwork, preparing mailings for parents, collecting various documents from parents, and assisting with naptime and bathroom visits.
AWARDS AND ACKNOWLEDGEMENTS
Bilingual: Spanish and English
Typing: 60 words per minute
Proficient in Microsoft Office Suite
Administrative Assistant Certificate received from NCD Services Center & Training School in Guayama, Puerto Rico
Education
Associate in Business Management and Marketing
Westchester Business Institute
Skills
• Administrative Experience
• Multilingual
• Spanish
• Translation
• Microsoft Office, Excel, Word
• Customer service
• Sales
Contact this candidate