LIZ MAY

Address: Denver, Colorado Email: ad0p9h@r.postjobfree.com LinkedIn: linkedin.com/in/liz-m-7692b468 SCRUM MASTER

SCRUM Master Scrum and Agile Methodologies Project Manager Team Leadership PROFILE SUMMARY

Certified Scrum Master with 6+ years comprehensive experience in managing cross-functional teams, and collaborating with product managers and developers to drive the execution of project plans. Optimizing and managing software projects, mitigating project risk by utilizing Agile, Scrum, and Hybrid methodologies and effectively executing Scrum ceremonies including sprint planning, grooming, facilitating retrospectives, and managing/prioritizing project backlog. A result-oriented and fast learner of new concepts, adept in various web tools, and well-versed in leveraging cross-functional IT, Agile, and QA teams to complete project deliverables on time and within budget while ensuring effective management of other various resources. Demonstrate success in applying project management best practices, technical expertise, and business acumen to consistently achieve targeted results.

AREAS OF EXPERTISE

Agile & Scrum Methodology Project Planning & Prioritizing Resource Requirements & Management Conflict Resolution Relational Database Project Requirements Gathering & Analysis Milestone Development & Deliverables Tracking Project Budget Planning & Administration Project Management Methodology Retrospectives Risk Assessment & Tracking Sprint Planning Database & Forecasting Team Leadership & Cross-Functional Team Collaboration Oral & Written Communication Skills Analytical Thinking, Problem Solving, & Attention To Detail Organizational Skill Time Management Project management Technical Tools & Methodologies: Scrum SAFe Kaban Agile Frameworks SDLC-Design MS Office Clarity Product Backlog Grooming Waterfall-to-Agile Migration SAP Fieldglass Jira Confluence ServiceNow Microsoft Azure DevOps Monday.com Microsoft Teams Webex Slack Google Apps Zoom SharePoint. PROFESSIONAL EXPERIENCE

STANLEY BLACK & DECKER, DALLAS, TEXAS.

Senior Scrum Master August 2021- Present

Coordinate successfully a cross-functional Agile development team, applying the principles and tools of the Scrum Framework to deliver high-quality results.

Effectively facilitate sprint planning meetings, daily stand-ups, sprint reviews, demos, and retrospectives, ensuring smooth collaboration and achieving sprint goals.

Independently assess, guide, coach, and mentor Product Owners, Development Teams, and Stakeholders, increasing Scrum maturity, self-organization, and cross-functionality.

Collaborate with BAs, Product Owners, and functional team managers to troubleshoot delivery concerns, resulting in accountable and transparent progress toward business objectives.

Cultivate a culture of trust within the team, promoting healthy conflict resolution and optimizing team dynamics in collaboration with engineering resources.

Provide expert guidance to the team on user story development and refinement best practices, resulting in improved metrics such as sprint velocity, capacity, and time to market.

UNITED HEALTHCARE DALLAS, TEXAS.

Scrum Master May 2019 – July 2021

Educated and trained over 20 stakeholders, product owners, and development team members on the mechanics and value of the scrum framework, leading to increased understanding and adoption of agile principles.

Facilitated and led more than 30 effective working sessions and team ceremonies, such as vision, roadmap, release planning, sprint review, retrospective, sprint planning, and story mapping, resulting in improved collaboration and alignment within the team.

Trained the team to conduct daily stand-up meetings, resulting in a 20% increase in productivity and a better focus on achieving sprint goals. Additionally, facilitated focused team retrospectives, identifying and implementing actionable improvements.

Collaborated with Product Owners to implement best practices for managing stakeholder relationships, resulting in a 30% improvement in stakeholder satisfaction and an optimized and organized product backlog.

Successfully facilitated negotiations for the definition of done, resulting in the adoption of better extreme programming behaviors and DevOps practices (TDD/CI/CD), leading to an increase in product quality and faster release cycles.

Evaluated and assessed the scrum maturity of the team and organization, implementing coaching strategies that led to a 40% increase in scrum maturity levels over a span of 6 months, ensuring a sustainable and comfortable pace for growth.

Proactively collaborated with team members, building trust and fostering a positive work environment, improved the team’s morale, and identified growth opportunities for individuals, leading to enhanced overall team capabilities.

Partnered with Agile thought-leaders and actively sought opportunities for improvement across scrum teams and the company, resulting in the implementation of 10 new agile practices, thereby improving overall team efficiency and effectiveness. T-MOBILE DALLAS, TEXAS.

Scrum Master December 2018 – April 2019

Oversaw daily standup meetings, sprint reviews, sprint retrospectives, release planning, demos, and other Scrum-related meetings with Scrum teams and stakeholders.

Monitored the status of user stories, sprint release/progress, team velocity, and capacity.

Worked with Product Owner on Artifacts Such as Product Backlog, Sprint Backlog, and product increment. LIZ MAY Page 2

Worked with the Development team and Product Owner to maintain a prioritized and prepared backlog, plan upcoming Releases, and assist the team in drafting acceptance criteria and test plans.

Led the scrum team in using Agile methodology and scrum practices.

Increased development team participation in daily scrums from 75% to 100% within my first month with the company.

Tracked team performance and progress using KPIs (burn down, burn up, and velocity charts) to report team status to the Release Train Engineer (RTE) and Management weekly or after each sprint.

Participated in many Scrums of Scrum (SOS) meetings, and used information gleaned from them to further improve the quality of work of the development team.

CDC (CENTER FOR DISEASE CONTROL). ATLANTA, GA.

Agile Project Manager (GDIT) November 2017 - October 2018

Successfully spearheaded the implementation of a securely dedicated IT Lab environment, resulting in standardized network support for all computers. By eliminating inefficiencies, achieved optimization of data flow, enabling faster communication with both internal and external Public Healthcare Partners.

Played a key role in driving agile processes and methodologies, ensuring collaborative and consistent development progress during each sprint. Actively identified and resolved bottlenecks, empowering self-organized technical teams to drive development progress. This approach enhanced productivity and facilitated inspection, transparency, and adaptation throughout the entire process.

Effectively communicated project updates to Senior Executives by delivering a weekly Executive Sponsor Update Summary. Additionally, provided a comprehensive Monthly Program Slick Sheet, highlighting key achievements, milestones, and progress made, thereby keeping the Senior Executives well-informed and aligned with the program's objectives. HRSA (HEALTH RESOURCE & SERVICES ADMINISTRATION) DENVER, CO. Scrum Master /Agile Project Manager (GDIT) March 2016 – October 2017

Successfully served as a Servant Leader and Change Manager, fostering strong relationships with Clients, Stakeholders, Senior Executives, and Teams. Effectively communicated task progress and project milestones through weekly status reports, ensuring transparency and collaboration.

Spearheaded the adoption of Agile methodologies and facilitated the implementation of scrum processes in self-organized cross-functional teams. Led strategic initiatives to achieve business requirements, resulting in successful software development, integrations, Demos, UAT deployments, and post-go-live support in production.

Planned and facilitated all stakeholder/client engagements, ensuring seamless execution and timely product delivery. Effectively managed bandwidth and prioritized tasks, maintaining alignment with project goals and meeting stakeholder expectations. EDUCATION

THE UNIVERSITY OF GHANA.

Bachelor of Science - Business Administration

COMMUNITY COLLEGE OF AURORA, CO.

Associate Degree - Business Information Systems

CERTIFICATIONS

Certified Scrum Master (CSM)

Scrum Product Owner Certified (SPOC)

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