Services Representative Office Assistant
Resume:
Jean Fay
*********@*****.***
OBJECTIVE
Obtain a position which will allow me to use my knowledge of computer operation, multi-line telephone systems, as well as my ability to work well with customers and co-workers, and my experience in scheduling patients and billing history and CRM applications.
QUALIFICATIONS
Scheduled patient appointments
Prepared and submitted insurance forms for payment
Experience with a variety of computer programs and always enjoy learning more computer programs. Several years experience operating multi-line telephone systems, transferring incoming telephone calls and delivering accurate messages in a timely manner.
Creating client specific spreadsheets and creating process and procedure guidelines. I enjoy working with the public.
Trained co-workers on coordination of benefits and reports to ensure proper payment of insurance claims
Captain of multiple company sponsored health challenges
Confidentiality was a priority at multiple businesses. knowledge of stenography
ADMINISTRATIVE SKILLS
Utilized computer database systems to retrieve and verify customer information with client specific information
Software applications: Quick Books, Word, Excel, Outlook IBPM, MCAS, Epic, SBT Visual Shop, PC Write, Lotus 1-2-3, Word Perfect, Atrex, Redtail
Sorted and disbursed office mail
RECORD KEEPING
Processed invoices, work orders,
Disbursed student financial aid, accepted tuition payments, recorded student payroll, verified incoming checks and reviewed paperwork for discrepancies, preparation of student loan forms, solely responsible for keeping Oxford Correctional student program financial aid records
Prepared and made deposits, operated cash register and cash handling. reconciliation of bank statements and maintained an unpaid bill detail list, as well as processed credit card payments
While employed at Unity Health Insurance/Quartz Health Solutions I took a class in Medical Terminology
Captain of multiple company sponsored health challenges
Trained co-workers
EXPERIENCE
Office Assistant H&S Financial Services LL 02/2022 to 08/2023
Office Assistant Pointon Communications 10/2014 to 02/2023
Claims Processor Quartz Health Solutions 10/2001 to 06/2014
Receptionist Plateco of Necedah 10/1997 to 7/2001
Fiscal Clerk UW Baraboo/Sauk Co. 01/1994 to 09/1997
Employment Specialist Wisconsin Unemployment Office 10/1992 to 06/1993
Medical Receptionist Dr. H.G. Knapp O.D. 01/1992 to 06/1993
EDUCATION
Sauk Prairie High School
General studies, typing, and record keeping
MATC, Reedsburg
Lotus 1-2-3, Stenography, Word Perfect, Applied Bookkeeping
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