Ashinee Coleman

**** ****** **.

Philadelphia, PA 19150

215-***-****

ad0p71@r.postjobfree.com

Summary:

Experience:

Beckett-Brown and Hodges Funeral Home 5618 Baynton St. Phila. PA 19119 Customer Service Representative Jan. 2021 to Jan. 2022 I filled the capacity of customer service representative and administrative assistant to 2 Funeral Directors.

My duties included answering customer telephone inquiries, interviewing families to provide all available services provided for funeral services.

It was especially important to be empathetic to grieving families in their time of bereavement. I also assisted the Funeral Director at services. I Have computerized scheduling of specific services for family members after providing families with all the services provided by the funeral home which include specialty services for cremations as well as traditional funeral services and Veteran burials.

Ivy Hill Cemetery and Crematory 1201 Easton R4oad Phila. PA 19150 Customer Service Representative Feb. 2019 to Dec. 2020 As a Clerical Support Employee I was responsible for handling customer telephone inquiries regarding scheduling burials and cremation services. I referred specific issues to designated personnel as required. I also handled filing documentation regarding customer requests.

I became familiar with the operational side of the business in order to complete customer inquiries regarding pricing and specific requests. Malvern School of Blue Bell, PA 475 Norristown Rd. Blue Bell, PA 19422 Lead Teacher/Assistant June 2017 to Feb. 2019

My duties insisted of leading the class in their morning routines and keeping up with the activities and daily schedules. While performing daily activities I also had to implement the educational curriculum.

I was also responsible to communicate daily with parents and in some cases through out the day as well.

I also had to perform daily hygiene routines with the children who were in my care.

Christina's Family Childcare 229 E. Walnut Park Drive Phila. PA 19120 Lead Teacher/Child Care Worker Feb. 2011 to June 2017 Organized and stored toys and materials to ensure order in activity areas.

Executed daily operations including planning daily meals for children. I also input the weekly menus to permit parents to see the nutritional products being served daily.

I coordinate preschool educational activities, and arts and crafts. I assist in parties for children's birthdays and holidays. I chaperone children on monthly trips and local outings. I am responsible for the care of children aged infant to preschool. I am experienced in caring for a special needs child. Supervised and managed the daycare in the absence of the Director. Supported children's emotional and social development, encouraging understanding of others and positive self-concepts. Sanitized toys and play equipment.

I have participated in parent conferences to update parents on their child's educational, and emotional development.

Observed and monitored children's play activities. Kept records on individual children, including daily observations and information about activities, meals served, and medications administered.

Read to children, and taught them simple painting, drawing, handicrafts, and songs.

Prepare food for children and served meals and refreshments to children and regulated rest periods.

Instructed children in health and personal habits such as eating, resting, and toilet habits.

Germantown Jewish Centre 400 West Ellet St. Phila.PA 19119 Teacher Assistant Aug.2006 to Aug. 2009

I worked as a Teacher’s Assistant in the Early Childhood Program

(ECP). My responsibilities included working with the assigned teacher to develop essential academic skills and educational building blocks for preschool age children in a classroom setting. The children were prepared to successfully transfer their learning skills and knowledge as they transitioned to formal school. Lesson plans were created to facilitate challenges to learning basic academic subjects such as the alphabet, and number recognition. Word recognition was introduced through reading aloud sessions as well as arts and crafts.

Bethel Deliverance International Church 2901 W. Cheltenham Ave Phila.PA 19150 Camp Counselor Jun. 2004 - Aug. 2004 to Jun.2005 - Aug.2005 I worked as a Camp Counselor, responsible for twenty-two elementary school aged children. The eight week enrichment program provided weekly outings and filed trips. Arts and crafts which incorporated limited reading and writing was inserted in the overall program to help children retain academic skills. Other responsibilities included securing weekly payment and fees remitted to the school by the parents and remaining at the school to ensure every child was released to the authorized parent or guardian.

National School and 3rd and Duncannon St. Phila.PA 19138 Community Corps/Morrison

Elementary school

Teacher's Assistant/Tutor

Fe. 02 to Oct.04

I worked as a tutor and teacher's assistant for elementary school children in and out of the classroom. My day to day activities included tutoring children in math, reading, and spelling. I also assisted students with homework. I was an active planner, helping teachers pinpoint areas that needed emphasis in the daily classroom. I was a student lunch supervisor and camp counselor in the summer months. Education: DPT Business School 4th and Arch St. Phila.PA 19105 Diploma of Successful Completion-Medical Sept.05-May.06 Office Administration/Medical Coding and Billing

Cheney University Cheney PA

Incomplete Sept. 00 to Dec. 01

Cardinal Dougherty High School 2nd and Godfrey Ave. Phila.PA Diploma 2000

Additional Training:

CDA Training

Workplace Communication

Classroom Management

Camp Counseling

Problem Solving

Certified in CPR

Fire Safety Training

Habitat for Humanity

Hand in Hand (St. Joseph University)

Awards: CDA certification 2013

Perfect Attendance award

Certificate of Achievement

Certification of Successful Completion -DPT

Certificate of Appreciation for Service Ethic

Certificate for CPR

Security: Child Abuse Clearance

References: Available upon request

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