H

Melissa

Harris

347-***-****

ad0p6z@r.postjobfree.com

m

Neptune City, NJ 07753

SUMMARY

Seasoned Owner/Operator with 5 years of expertise in the beauty industry. Highly knowledgeable about customer service, competitors and clientele with strong background in negotiating deals and generating up to $50,000 annually. Personable leader with strengths in guiding employees to elevate productivity and attracting loyal customers to increase profits. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. SKILLS

Financial Planning

Operations Oversight

Operational Reporting

Excellent Communication

Microsoft Word

Dependable and Responsible

Compassionate Client Care

Medication Administration

Relationship Building

Flexible Schedule

Quality Assurance

Communication

EXPERIENCE

Owner/Operator

Neptune City, NJ

Mel's Lash Bar LLC / Apr 2018 to Current

Developed business plan and budget to maximize profitability. Analyzed market trends and customer feedback to identify opportunities for growth. Managed daily operations of the business, including staff, sales, inventory, and accounting.

Created marketing strategies to drive revenue and increase brand visibility. Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.

Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.

Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.

Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.

Delivered excellent customer service to clients and fellow employees. Companion Caregiver

Ocean Township, NJ

Self Employed Services/ Aug 2016 to Jul 2020

Provided companionship and emotional support to elderly clients. Assisted with activities of daily living such as bathing, grooming, dressing, and meal preparation.

Transported clients to medical appointments, errands, and social engagements. Accompanied clients on walks outdoors for exercise and fresh air. Gave medication reminders according to prescribed instructions. Monitored vital signs such as blood pressure and temperature when needed. Scheduled doctor's appointments and other necessary services for the client. Helped develop mental stimulation exercises through conversations about current events or past experiences.

Provided emotional support during difficult times like illness or bereavement. Improved patient outlook and daily living through compassionate care. Drove clients to shop for groceries, attend doctor appointments and run errands. Supported bathing, dressing and personal care needs. Sewing Machine Operator

Neptune City, NJ

Workroom decor/ Jan 2015 to Apr 2018

Operated single needle and multi-needle industrial sewing machines to assemble apparel components.

Assisted with pattern making and marking of garments according to specifications. Maintained a clean and organized workspace.

Adjusted tension on threads, needles, bobbins, stitch length, feed dogs. as needed. Inspected finished products for defects in stitching or material quality. Replaced worn or broken parts on sewing machines as needed. Kept track of inventory of materials used in production process. Followed safety procedures while operating machinery at all times. Repaired seams by hand or with a sewing machine when necessary. Communicated effectively with supervisors regarding progress updates or potential problems encountered during production runs.

Threaded sewing machines and changed needles while maintaining optimal safety procedures to prevent accidents and delays.

Checked fabric for markings and pins to sew together correctly. Monitored machine operations to detect defective stitching, breaks in thread or machine malfunctions.

EDUCATION AND TRAINING

High School Diploma

Neptune High School Jun 2008

Neptune City, NJ

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