Steven M. Giller

* ****** ****** **** ********* Station, New York 11776

631-***-****

ad0p59@r.postjobfree.com

Business Management/Operations

Management experience with proven success in merchandising and operations within both large and small retail operations. Extensive experience in most areas of Management includes Profit and Loss, expense management, payroll forecasting, weekly scheduling, inventory management, merchandising and planogram execution to help increase company profitability.

Professional Experience:

Manager, Non Perishable –Stop and Shop 2021 - Present

Hampton Bays, New York

Oversee merchandising and the management of 50+ associates.

Managed inventory levels to maintain CAO in-stock positions.

Oversee KLT shrinkage control with passport and core audits.

Monitor customer relations

Reviewed daily reports with department heads to evaluate and grow the business.

Store Manager - CVS/Pharmacy

Islip Terrace, New York 2013 – 2021

Managed Front Store portion of business with 15+ associates.

Managed inventory through CFR to maintain in-stock levels.

Manage overnight crew to process weekly incoming shipments.

Manage cash controls and daily deposits.

Monitor customer relations through My Customer Connection program.

Manage reports that help maintain an effective balance to P&L.

District Paragon winner 2016- Overall Sales, Service and Store Conditions.

Manager, Operations – Staples: The Office Superstore Shirley, New York 2005 - 2013

Managed store operations with 30+ associates.

Oversaw and monitored the “in-stock 4 the customer” program.

Constructed weekly schedules, payroll budgets, and staffing of the entire store.

Monitored cash controls and daily deposits.

Oversaw shrinkage control, loss prevention audits.

Regulated daily reports to help manage the business.

Manager, Merchandising - The Home Depot

Riverhead, New York 2003 – 2004

Oversaw merchandising and the management of 50+ associates.

Managed inventory levels to maintain in-stock positions.

Approved cash controls and verified deposits.

Monitored customer relations to assure optimal service and problem resolution.

Reviewed daily reports with department heads to evaluate and grow the business.

Manager, Operations and Merchandising – Modell’s Sporting Goods

Centereach, New York 1997 – 2003

Oversaw operations and merchandising for entire store of 20+ associates.

Monitored cash control, banking and petty cash reconciliation.

Monitored inventory levels and placement of merchandise for display set-up.

Managed Loss Prevention, shrinkage control to company’s expectation.

Scheduled associates weekly schedule.

Steven M. Giller Page 2 ad0p59@r.postjobfree.com

Co-Manager, - Service Merchandise

Lake Grove, New York 1995 - 1997

Co-Managed the entire store operation of 30+ associates.

Merchandise and planogram execution, display preparation, set-up

Interviewed and on-boarded new associates.

Conducted performance appraisals.

Monitored customer service to maintain optimal service levels.

General Manager - Kaybee Toy Stores

Bayshore, New York 1990 – 1995

Oversaw entire store operation of 10+ associates and management Team.

Monitored merchandise receiving and set-up to ensure in-stock position;

Tracked and approved daily reports to manage sales.

Coached associates in merchandising and Customer service.

Motivated management team in growth and self- improvement, helping to guide them towards promotable status.

Educational Background:

B.S. Food and Nutrition; Dual Minor –Chemistry and Biology

S.U.N.Y. Plattsburgh

Plattsburgh, New York

Associates in Arts Degree

Suffolk County Community College

Selden, New York

-Attended the Automotive Training Center

Exton, Pennsylvania

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