Kimberly Gibbs

SUMMARY

I am a very motivated and hardworking employee. I am a team player and communicative. I take pride in my appearance and punctuality. I alo maintain a level of professionality, honesty, and friendliness for all people inside and outside of work. When it comes to customers I am always happy to help, and lend a hand.

EXPERIENCE

Teachable Moments Child Care Center - Assistant Teacher

Jacksonville, NC • 08/2021 - Current

Maintained safe, educational environment for students during learning and free play time.

Communicated regularly with parents, teachers and administrators regarding student progress and needs.

Assembled instructional materials for children's projects and play-time.

Observed student performance and analyzed individual records to assess progress.

Worked with students to reinforce learning of material or skill introduced by teacher.

Interacted positively with children to encourage development and involvement in activities, treating each child with dignity and respect.

Assisted with ongoing evaluation procedures needed to assess development levels of children.

Created colorful and attractive displays for bulletin boards and hallways.

Arranged age-appropriate activities to help children develop interests and talents.

Communicated clearly to children in developmentally appropriate way.

Provided helpful input in selection of learning materials and resources.

Kept detailed student records, monitoring progress and growth to provide individual support.

Aflac - Insurance Agent

Jacksonville, NC • 02/2021 - 03/2022

Checked accuracy and completeness of benefits applications and documents.

Oversaw administration of employee benefits and compensation.

Engaged customers and provided high level of service by carefully explaining details about documents.

Analyzed customer needs and provided best options, upselling products and services.

Delivered individualized support and broad knowledge of company products to bring targeted services to individuals with varying needs.

Coordinated appointments and consultations with clients to identify individual needs and gain better understanding of overall financial situations.

Generated new leads and identified potential clients by using successful direct marketing strategies.

Pursued new clients through various marketing strategies to grow existing portfolio of policyholders.

Conducted meetings or phone calls with potential clients to present insurance policies and answer questions.

Delivered informative presentations to build lucrative client bases.

Gave sales presentations, negotiated contracts and promoted services to customers.

Explained features, advantages and disadvantages of various policies to promote sale of insurance plans.

Communicated with clients by phone and email to answer questions and offer services.

Operated in fast-paced and driven sales environment.

Evaluated customer desires and budgetary constraints to pick best products or services.

Arby's Restaurant - Shift Manager

Jacksonville, NC • 09/2018 - 04/2021

Upheld company standards and compliance requirements for operations.

Documented receipts, employee hours and inventory movement.

Enhanced operations and boosted productivity through employee training, coaching and assignments.

Taught staff upselling techniques to meet revenue targets.

Reinforced rules to promote superior employee performance.

Reported employee behavioral issues, losses and customer complaints to upper-level management.

Directed and led employees and team members on effective operations, methods and procedures.

Managed daily cash intake by counting out registers and tabulating profits.

Promoted products, increasing customer base and market share.

Directed employees through daily routines.

Handled customer complaints, questions and inquiries.

Managed inventory and ordered new products when inventory was running low.

Trained new employees on company policies, procedures, techniques and customer service standards.

Cross-trained in every store role to maximize operational knowledge.

CONTACT

ad0p57@r.postjobfree.com

1-570-***-****

Jacksonville, NC 28540

SKILLS

Verbal and Written Communication

Conflict Resolution

Caregiving

Time Management

Organizational

Money Management

Advertising (POP), Price Changes

Inventory Counts

Leadership

Guest Recovery

Cashier

Food Prep, Maintenance

Relationship Building

Service Oriented

Client Retention

EDUCATION AND TRAINING

High School Diploma

E.L. Meyers High School

Wilkes-Barre, PA • 06/2006

CERTIFICATIONS

CPR certified

Servsafe certified

Licensed Insurance agent

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Contact this candidate