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Customer Service Financial Services

Location:
Claymont, DE
Posted:
October 30, 2023

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Resume:

SUMMARY OF QUALIFICATIONS

Detail-oriented Accountant in general ledger, payroll, AP & AR, account reconciliation and financial analysis within the financial services industries. Experienced in working in fast paced environments demanding strong technical, organization, and interpersonal skills. Resourceful in the completion of projects, issue resolution and accounting research. Ethical, discreet and dependable. Well-versed in employee development and committed to superior customer service.

TECHNICAL SKILLS

People Soft, FDR, MS Office Suite, Fast Data, CPCS, SMS, Rumba, CARS, IDSSG, Infostation, Bloomberg, and Work-Bench, Quick Books

PROFESSIONAL EXPERIENCE

Staff Accountant, Delaware Division of Unemployment, Wilmington, DE,4/2022-9/2022

●Perform routine and daily maintenance or settlement for Employer wage tax account

●Reconcile Federal reports

●Coordinate special projects for staff members

●Facilitate and conducts training for staff members

Building Contractor, Harris Contracting, Wilmington, DE, 8/2012-Present

Owner

Responsible for all company accounting, finance and budgeting (g/l entries, A/P and A/R, payroll, purchasing.

Negotiate contracts and Place bids, Blueprint reading

Work with, contractors vendors, architects, L&I, and other service providers

Build, fix or repair new or existing houses, buildings or structures residential or commercial. Plumbing, Electric, Carpentry

Fund Accounting, M&T Bank formerly Wilmington Trust, Wilmington, DE, 7/2005-8/2012

Analyze and monitor portfolio activity for potential accounting impacts.

●Perform routine and daily maintenance or settlement for the following accounts: Mutual Funds, Hedge Funds, IRA’S, Collective Investment Funds, and various securities.

●Perform reconciliations between accounts and applicable applications for accurate reporting.

●Pinpoint account discrepancies and apply appropriate methodology for accurate resolution.

●Produce financial reports such as: unit-valuations, portfolio performance measurements/ERISA reports, and financial schedules. Yearend reporting.

●Corporate Actions

●Participate in business unit testing.

●Identified opportunities to enhance/streamline business processes

Account Administrator, DuPont, Wilmington, DE, 4/2004-7/2005

Managed the financial performance of the bulk shipment department.

Timely and accurately complete mutable account reconciliation’s. Thorough investigation and resolution of cash discrepancies in a timely fashion, also detail processes for documentation standardize all similar accounts, assist in writing procedures.

Accounting Associate, Accenture (Airgas), Wilmington, DE, 6/ 2003-4/2004

Coordinated fixed asset requirements and communications between business units, Corporate Finance and Corporate IT. Assisted with creating reports and other support information for business units and Corporate Finance.

Securities Reconciliation Specialist, JPMorgan Chase, Newark, DE, 7/1999-9/2002/1991-1994

Assumed responsibility of portfolio administrator for various securities accounts. Ensured the accuracy of accounting system with various third party custodians.

Reconciliation Team Lead

Lead account reconciler for corporate and internal accounts. Responsible for training of six employees to help improve processing.

Senior Accounting Clerk, PNC/PFPC, Wilmington, DE, 1/1997-6/1999

Fund accounting, Identified and resolved account discrepancies. Account reconciliation for Equity and Mutual funds. Monitored, analyzed and audited suspense accounts to quality data within time constraint. General Ledger Accounting. Trained support staff.

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EDUCATION

Wesley College New Castle, DE, 2001-2002

Delaware Technical and Community College Wilmington, DE, 1989-1991

Courses in Managerial, Financial, Cost Accounting, Business Management, Business Law, Credit and Collection, Bank Operations.

MILITARY

United States Air Force, 1985-1989

E4 Sergeant, Honorable Discharge

PART TIME & TEMP POSITIONS

Whirlpool Financial – Customer Service Rep.

Mellon Bank –Teller/CRS

HBCS – Collections

Applied Card Systems - Customer Service Rep. / Collections

Chase – Credit Analyst credit card

US Postal Service – Mail handler



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