Customer Service Representative

TEMMY SHOBOWALE

404-***-****/*********@*****.***

Bethlehem, GA

SKILLS.

Quick response

Attention to details

Active listening skills

Communication skills

Customer Service management

Professional Summary

Dedicated customer service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationship to increase profitability and drive business results. Passionate about promoting lasting customer satisfaction by delivery quality service and unparalleled support. Proficient in customer service best practices and related options.

WORK HISTORY

Customer Service Representative

Bijoux Travels and logistic DEC 2018-DEC-2019

Memorized entire line of company products, service and special discount.

Provided basic technical support for clients on a wide range of company products, resolving issues at 90% rate.

Taking payments.

Planning of customer trips tour and packages.

Resolve customer complaints via phone, email, mail and social media.

Use telephones to reach out to customers and verify account information.

Customer Service Representative

Uber Customer Service JAN 2020-AUG2022

Monitor automated systems for placing

Receive calls and intervene for callers needing assistance.

Research, document rate or select alternatives for web architecture or technologies.

Suggest and check alternate spellings, locations and listing formats to customers lacking details or complete information.

Customer Service Representative

Chico’s Call Center Max Agent AUG2022-MAY2023

Update Customer’s profile

Place an online order for the customer.

Solve customer’s refund and return issues.

Track online and in-store orders and packages for customers.

Create accounts for new customers.

Return outbounds calls.

Solve gift cards issues.

Education

Bachelor of science, SOCIOLOGY

MBA Project Management in view.

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