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Office Manager Customer Service

Location:
Lake Charles, LA
Posted:
October 29, 2023

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Resume:

Ms. Charlie Adams

Iowa, LA *****

863-***-**** Mobile

Education:

Montgomery High School, Montgomery, Texas — Graduate

Polk State College, Winter Haven, Florida — 2 Years

Employment History:

Riverside Resort (2021-Present) - General Manager

Day to day functions, all office administration as well as staffing, HR, Ordering, Coordinate Special Events and Functions

Adsource Outdoor (2019-2021) – Reception / Accounting Assistant

Hubbard Construction Corporation (2018-2019)

Field Engineer (Central Florida Expressway Project $44,000,000)

Responsible for the integration of employee time, equipment time and daily quantities. Preparing change orders, work orders, submittals, daily cost reports, job cost transfers, weekly SWPPP and MOT reports. Maintaining numerous project logs from transmittals, RFI’s, submittals, supplemental agreements as well as document control and retention.

NextEra Energy (Contracted via ESG International) (2016-2017)

Florida Southeast Connection- (126 Mile Underground Natural Gas Pipeline) Document Retention Specialist-

Contracted position as on-site Office Manager of two job office locations, responsible for all Project Documentation Management & Retention utilizing the Viewpoint Platform (Hard-Copy and Electronic).

The Lane Construction Corporation (2006-2013)

On-Site Field Office Manager- (FDOT Projects ranging from $2,000,000 - $400,000,000)

Setup Project Field Offices and Compounds, Contract Procurement & Administration, Personnel Folders & Employee Payroll Processing, Fuel & Equipment Accounting, EEO Reporting, Job Cost Accounting, Petty Cash, Accounts Payable, Accounts Receivable, Document Retention, Log Maintenance for Project Drawings, Transmittals, RFI's, Change Orders, etc., Subcontract and Purchase Order Payment Processing, OSHA reporting, CDL Driver Files.

Cherry Hill Construction (2003-2006)

Field Office Support-(FDOT Projects ranging from $12,000,000-$40,000,000)

Clerical Support to Engineers, Estimators, Architects, Superintendents and Foremen. Processing of all daily weekly and monthly reports such as Employee Timesheets, Equipment Logs, Project Quantity Calculations, Safety Course Documentation and Employee Further Education Spreadsheets.

APAC-Macasphalt (1996-2003)

Receptionist-(Eventually promoted to Marketing, Asphalt FOB Sales Manager, to Private Work Estimator) Clerical Assistance to all Departments in a 50 Person Corporate Office Complex, Maintained 12-line Switchboard, Special Projects, Filing, Printing and Dispersing Weekly Payroll, Update Annual Safety Manuals, Daily Bank Deposits, Process Payments from Asphalt Plant, Office Supply Maintenance, Shipping & Receiving via UPS FedEx & USPS.

Experience:

Computer Knowledge: Microsoft Office Professional, Viewpoint, ACT, JD Edwards as well as Mac Systems.

Experienced with common office machinery including copiers, printers, scanners, fax, switchboards, credit card machines, labelers, postage meters etc.

Knowledge of administrative operations and systems such as word-processing, data entry, document tracking, retention and management both hard-copy and electronic, maintenance and organization of logs of various types as well as other office procedures and terminology.

Strong written and verbal communication skills.

Strong attention to detail, schedule oriented, assertive with the ability to maintain a realistic balance among multiple priorities.

Certified Erosion Control Inspector

Professional References:

Personal References:



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