Professional Summary

Accomplished registered nurse case manager with 24+ years of experience dedicated to quality care of diverse pa>ents. Skillfully blended hands-on skills with advanced background. Ability to work effec>vely with all levels of healthcare providers, physicians and administrators to address pa>ent/client needs. Experience includes former movie set/studio nurse, PACU, hospice and pallia>ve case management, private concierge nursing to celebs, and liver transplant recovery. Ten years previous psych and addic>on medicine experience to include psych facili>es as well as “one on one” private medical detox and rehab. Recent Covid-19 tes>ng with AbboO an>gen and PCR equipment, screening, Covid assessment and care as needed to include vaccine administra>on. Skills

CAREER OBJECTIVE .

All of the following: Covid compliance officer, Covid tes>ng, tracing, vaccine administra>on, Covid assessments, and Covid care. Film set work, studio work, concierge private celebrity case management and work assistance, addic>on medicine detox and rehab, psych nursing, hospice admissions including eligibility criteria and chart extrac>on of poten>al admissions.

SUMMARY OF QUALIFICATIONS

In depth knowledge of medicine and healthcare processes and procedures. Excellent verbal and wriOen communica>on skills.

Compassionate and strong in bedside care, crisis interven>on, symptom management, and family consultant interven>on.

Strong knowledge of working with an Interdisciplinary team. Knowledge of state and federal regulatory policies and management of startup small hospices. Home Health/pallia>ve care discharge planning managed care. Emo>onal Support Disease Management Pa>ent Evalua>on Previous ICU experience.

Advanced hospice training.

Post-op surgical recovery including liver transplant recoveries 10 years previous psych experience

Case Management: all inclusive experience:

Treatment Planning

Pain Management

Pa>ent Assistance

Demen>a Knowledge

Medica>on Management and administra>on of Infec>on Control (including recent guidelines updates) Disease Management

Pa>ent Care Coordina>on

Chart extrac>on

Work History

On Call 6/2022 - Current

Apple Staffing Solu0ons, INC - Burbank, CA.

On call for EOL pa>ents related to uncontrolled hospice symptoms, concierge services in Los Angeles. Covid Compliance officer for the Federal Government/Optum care 2/2022 - 5/2022 The Judge Group - San Diego, CA.

Covid tes>ng, tracing, immediate care, MAB administra>on, and vaccines to Asylum seekers and refugees entering the country via the San Diego Border Patrol. Hotel was set up as a medical center with MDs, PA, FNP, counselors, and RNS.

Covid compliance officer 11/2021 - 2/2022

The County of San Diego - San Diego, CA.

Covid tes>ng, tracing, MAB admin and vaccine adminstra>on for 1500 pa>ents daily. Covid compliance officer 8/2021 - 11/2021

The Judge Group - Burbank, CA. (Warner Brothers Studio) Covid Compliance Officer for tes>ng, tracing, for cast and crew. On Call for School Nurse 8/2021 - 9/2021

The Thacher School - Ojai, CA.

first aid and Covid tes>ng and assessments.

Ac0ng Covid compliance officer 9/2020 - 5/2021

The Thacher School - Ojai, CA.

Supervisor/ Director of program - Vicki Edwards, RN, BSN-239-***-**** Covid tes>ng, screening, Covid assessment emergency care for 268 students, administra>ve, facility, grounds staff and faculty.

Covid assessment care.

AbboO an>gen and PCR tes>ng and tracing.

Care of Covid infected posi>ve pa>ents.

Vaccines

Full >me evening nurse and day shik fill ins

On-call night nurse and weekend on call for emergencies Private Concierge Cases (RN Independent Contractor) 01/2004 to 06/2020 DOCTORS CHOICE NURSING - Pacific Palisades, CA

Supervisor: Terri Mathieson 310-***-**** or 888-***-****. Private concierge care for private hire clients worldwide . Consulted with clinicians to devise and manage effec>ve ongoing care plans. Advocated for pa>ents by communica>ng care preferences to prac>>oners, verifying interven>ons met treatment goals.

Developed care plans based on nursing diagnosis and incorporated therapeu>c, preven>ve and rehabilita>ve nursing methods.

Par>cipated in pa>ent and family planning process, as well as provided instruc>ons and addressed ques>on and concerns.

Worked independently under specialized physician groups covering all areas of nursing including surgical recovery, addic>on medicine and all other medical cases using proper techniques, care standards, opera>onal procedures and safety protocols to op>mize performance and safety. Incorporated appropriate nursing methods to achieve posi>ve outcomes with team of private concierge MDs, PAs, NPs pharmacists and counselors.

RN Case Manager, Admissions, On Call Nurse 8/23/18-10/24/18 Avalon Hospice - San Diego, CA

Contact- CEO Supervisor- Tracy Harris-619-***-**** Handled primary case management of direct pa>ent care in pa>ent home, skilled nursing facility, assisted living, and board and care.

Provided educa>on to family, caregivers and pa>ents including bereavement and follow up emo>onal team support.

Responsible for case presenta>on at IDG mee>ngs to include comprehensive updates, admissions, discharges, and recer>fica>ons.

Provided individualized plans of care.

Provided direct pa>ent care in accordance with policies and procedures of organiza>on. On-call triage.

Admissions nurse.

Coordinated workload of 8 to 25 pallia>ve and hospice pa>ents combined. Monitored LVNs and Home Health Aides performance guidelines. Admissions, Triage, QA upda>ng to care plans per state regula>on in absence of DON related to emergency leave.

Covered work weeks up to 60 hours per week

Iden>fied care needs of individual pa>ents and coordinated responses based on physician advice, insurance limita>ons and procedural costs

RN- Ac0ng Case Manager 7/1/18 thru 8/15/18

Premier Hospice - Woodland Hills, CA

Temporary survey and consultant for advanced QA project design and compliance specialty training. 30 day plus contract posi>on.

Temp posi>on to learn efficient char>ng skills of new interven>onal model related to care of hospice pa>ents designed and created within state regula>ons by Barbra Milton, RN MSN PHD Educated pa>ents and loved ones about different treatment op>ons and outside care approaches, reducing burden on hospital resources.

Consulted with clinicians to devise and manage effec>ve ongoing care plans for at-risk pa>ents. Advocated for pa>ents by communica>ng care preferences to prac>>oners, verifying interven>ons met treatment goals and iden>fying insurance coverage limita>ons. Temp Consultant, Contractor 05/2018 to 06/2018

Start up Hospice

Tina LuOon, office manager-805-***-****

Guardian Angel Hospice - Simi Valley, CA- Temporary 30 day contract. Developed and implemented individualized care plan for each hospice pa>ent while following physician instruc>ons.

Established hospice care services for elderly and disabled pa>ents. Taught family members and caregivers various ways to manage pa>ents care. Provided high level of quality, compassionate care to pa>ents and caregivers Established and maintained successful rela>onships with pa>ents, families and physicians by u>lizing exemplary communica>on and ac>ve listening skills.

Partnered with physicians, social workers, ac>vity therapists, nutri>onists and case managers to develop and implement individualized care plans and documented all pa>ent interac>ons and interven>ons in electronic char>ng systems.

RN CASE MANAGER 1/2018-3/18

Skirball Hospice - Encino, Ca Case Management and Admissions Mary Johnson, RN supervisor- 877-***-****. Contract travel assignment from Ojai to Encino

Advocated for pa>ents by communica>ng care preferences to prac>>oners, verifying interven>ons; met treatment goals.

Developed care plans based on nursing diagnosis and incorporated therapeu>c case by case plans. Iden>fied care needs of individual pa>ents and coordinated responses based on physician orders. Weekly IDG mee>ngs

Provided high level of quality, compassionate care to pa>ents and caregivers during each nursing shik. Established hospice care services for elderly and disabled pa>ents. Taught family members and caregivers various ways to manage pa>ents' pain, how to check for vital signs and proper methods for dressing changes.

Communicated with healthcare team members to plan, implement and enhance treatment strategies. Educated family members and caregivers on pa>ent care instruc>ons. Conducted ongoing monitoring and evalua>ons of behaviors and condi>ons, and updated clinical care-plans, supervised LVN and CNAS with current informa>on.

Independent Contractor, RN 11/2017 to 12/2017

KPC Nursing Registry, Inc - Seal Beach, CA Detox and Rehab for VIPs and Celebri>es RN, Supervisor: Jennifer Bembry 310-***-**** for Dr. Waldman. Helped clients adapt to altered lifestyles while providing therapeu>c environments for clients and families. Designed and implemented treatment strategies based on scien>fic nursing theories promo>ng physical, psychosocial and spiritual health.

Coordinated pa>ents' discharge planning from acute detox facility to rehab needs with members of healthcare team.

Conducted comprehensive pa>ent assessments and evaluated pa>ent care plans. Provided direct pa>ent care, stabilized pa>ents and determined next course of ac>on. Observed and reported pa>ent condi>on, progress and medica>on side effects to accurately document updates. Offered excep>onal care and support to individuals recovering from acute incidents and dealing with chronic addic>on condi>ons.

Collaborated with physicians to quickly assess pa>ents and deliver appropriate treatment while managing rapidly changing condi>ons.

Followed all personal and health data procedures to effec>vely comply with HIPAA laws and prevent informa>on breaches.

Admissions Nurse 02/2017 to 09/2017

Yolo Hospice - Davis, CA

Contact: Judith Ravarra or Gwendolyn.

Phone: (preferred) 530-***-****. Fax:

530-***-****.

E-mail: ad0oyb@r.postjobfree.com.

Assisted in pa>ent admission process based on federal and state laws. Completed preliminary paperwork for incoming and outgoing pa>ents. Completed admissions du>es with >meliness and accuracy. Provided high level of quality, compassionate care to pa>ents and caregivers during each nursing shik. Established hospice care services for elderly and disabled pa>ents. Developed and implemented individualized care plan for each hospice pa>ent while following physician instruc>ons.

Taught family members and caregivers various ways to manage pa>ents. Offered listening ear to both pa>ents and loved ones to meet emo>onal and mental, as well as physical needs. Determines if the pa>ent meets criteria for admission into the hospice program through means of visual contact, interviewing the pa>ent and family, and obtaining a medical history through one-on-one contact with the pa>ent and chart review, chart extrac>on, consult with appropriate MDs, PAs NPS, if appropriate. Medica>on Reconcilia>on with pa>ent, family, MD and team members including follow up nursing visit. Very strong eligibility criteria exper>se skills learned through hospice MD specialized training Follow up of providing care upon comple>on of admission (especially on weekends and evening shiks) to included follow up visits to manage complex hospice pallia>ve care such as pain control, pain pumps, SQ PCAs, pleurX drainage, training, foley care, central line, picc care, port-a-cath care etc. Case Manager/On-call/ Admissions RN 09/2016 to 12/2016 Dignity Hospice - Sacramento, CA-866-***-****-code 13689 CONTRACT POSITION Southern California travel to Northern California Supervisor- Tracey Hodgkins, Physical Therapist

Provided high level of quality, compassionate care to pa>ents and caregivers during each nursing shik which included 25 to 30 pa>ent caseloads, IDG mee>ngs, on call, and admissions and 90 mile travel radius of pa>ent care.

Developed and implemented individualized care plan for each hospice pa>ent while following physician instruc>ons.

Taught family members and caregivers various ways to manage pa>ents' care, emo>onal support provided. Established hospice care services and maintained successful rela>onships with pa>ents, families, facility staff and physicians by u>lizing exemplary communica>on and ac>ve listening skills. Offered listening ear to both pa>ents and loved ones to meet emo>onal and mental, as well as physical needs. Educated pa>ents and answered ques>ons about health condi>on, prognosis and treatment. Educated family members and caregivers on pa>ent care instruc>ons. Provided complete care to home health pa>ents, including physical assessments, medica>on and chronic disease management.

Observed and documented pa>ent factors such as diets, physical ac>vity levels and behaviors to understand condi>ons and effec>vely modify treatment plans for care at end of life. Updated pa>ent charts using NetSMart with data such as medica>on compliance and reconcilia>on to keep records current and support accurate treatments.

Case Manager 8/1/2014 through 11/24/2014

Sutter Care At-Home Hospice - San Mateo, CA Travel contract to Northern California -Phone: 916-***-**** or 800-***-****.

Coordinated individualized discharge plans to manage safe transi>on back into community and home environments.

Organized clinical documenta>on, treatment plans, and referrals. Worked with medical teams, pa>ents and families to implement effec>ve treatment plans. Documented case notes daily and coordinated follow-up for seamless case management. Provided ongoing support to help pa>ents deal with condi>ons and processes related to end of life Updated treatment plans on new, monthly and as needed basis with latest interven>on strategies and progress notes.

IDG mee>ngs and requirements.

Providing direct care to up to 25 pa>ents, delega>ng nursing assignments and supervising team comprised of nurses, LPNs, HHA.

Home Health, Pallia>ve, Hospice

Case Manager 10/2013 to 05/25/2014

Kaiser Permanente - Los Angeles, CA Contact: Doug Jenna, RN supervisor, director Phone: 800-***-**** or 877-***-****.

Case management of home health pallia>ve hospice pa>ent loads of 25-28 pa>ents to include admissions, and on call

2 IDG mee>ngs weekly

Established hospice pallia>ve care services for pa>ents in home and in facility. Transfer of pa>ent into home health or hospice following pallia>ve Care program status related to prognosis.

Provided high level of quality, compassionate care to pa>ents and caregivers Developed and implemented individualized care plan for each hospice, home health and pallia>ve pa>ent while following physician instruc>ons.

Offered listening ear to both pa>ents and loved ones to meet emo>onal and mental, as well as physical needs. Updated pa>ent charts using EPIC with data such as medica>ons to keep records current and support accurate treatments.

Conducted ongoing monitoring and evalua>ons/updated clinical supervisors, MDS, team members with current informa>on.

Monitored pa>ent reac>ons aker administering medica>ons and IV therapies. Reviewed post-opera>ve orders and con>nuously monitored pa>ents' post-opera>ve vitals, set up PCA and fluids and oriented pa>ents to unit to achieve op>mal outcomes. Administered different therapies and medica>ons in line with physician orders and treatment plan. Communicated with healthcare team members to plan, implement and enhance treatment strategies. Managed pa>ents recovering from medical or surgical procedures, including facilita>ng wound care, ostomy care, pressure ulcer preven>on and pain management. Partnered with physicians, social workers, ac>vity therapists, nutri>onists and case managers to develop and implement individualized care plans and documented all pa>ent interac>ons and interven>ons in electronic char>ng systems.

Visi0ng Nurse and Hospice Care of Santa Barbara - Santa Barbara, CA 08/2011 to 11/2012 Contact: Vanessa Wendler.

Phone: 805-***-****.

RN on Call Triage/Admissions Hospice and Pallia>ve pa>ent care Provided urgent clinical and psychosocial interven>ons for hospice and pallia>ve pa>ents and their families. Skilled pain control and symptom management.

Collabora>on with providers within and outside Hospicare to maximize pa>ent preferred outcomes. Independent judgment and consult with the Primary Nurse case manager, the Director of Pa>ent Services, Associate Director of Pa>ent Services and hospice physicians as necessary. General direc>on was provided by the Associate Director and Hospice Medical Director. Available by cell during assigned hours.

Provided skilled nursing care focusing on pain control and symptom management. Provided interim guidance to the pa>ent and his or her family regarding diagnosis, medica>ons, treatments and the pa>ent’s progress.

Worked closely with members of the Interdisciplinary Team (IDG) to provide con>nuity of care and support for the pa>ent and family.

Collaborated with vendors to obtain DME, supplies and medica>ons when needed aker-hours. PRN arrangements for pa>ent transfers to the hospital Conducted hospice admissions as necessary.

Educa>on

UCLA-2 Years Psychology-non-graduate. 1972-1974

Academy of Mo>on Picture Arts & Sciences Ac>ng Workshop Diploma Obtained- Beverly Hills, CA 1975-1976

Santa Monica College- SCIENCE AND ART-NON DEGREE- 1976-1978 LVN CHALLENGE 1976 AND 1995. NO SCHOOLING

Associates Degree

ADN Ventura College - Ventura, CA 1996-RN degree.

Cer>fica>ons

CPR

Previous EMR

Hospice MD

Epic/HealthConnect

Point of care

Allscripts

Netsmart

LVN license expired

RN license 536157

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