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Customer Service Retail Store

Location:
Durgapur, West Bengal, India
Posted:
October 29, 2023

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Resume:

WORK EXPERIENCE

EDUCATION AND TRAINING

Ankur Bhat

tacharya

Date of birth: 02/04/1987

CONTACT

Vill po-Durmuth, PS

Marishda

721401 Contai, India

(Home)

ankur.bhattacharya555@gma

il.com

+91-897*******

01/07/2017 – CURRENT Contai, India

Successfully managed day-to-day operations of a busy retail store, ensuring optimal customer satisfaction and sales performance. Oversaw a team of [number] employees, providing guidance, training, and motivation to drive productivity and achieve sales targets. Implemented effective merchandising strategies, resulting in increased product visibility and customer engagement.

Monitored inventory levels, conducted regular audits, and coordinated with suppliers to ensure stock availability and minimize wastage. Developed and implemented staff schedules, fostering a positive work environment while efficiently managing labor costs. Utilized excellent interpersonal and communication skills to address customer queries, resolve complaints, and build long-term relationships

01/10/2015 – 30/05/2017 Tokyo, Japan

Demonstrated exceptional multitasking abilities by efficiently handling both waitstaff and cooking responsibilities in a fast-paced restaurant environment.

Provided prompt and friendly customer service, taking orders, serving meals, and ensuring a delightful dining experience for patrons. Prepared a wide variety of dishes according to customer preferences and dietary requirements, maintaining high standards of taste, presentation, and food safety.

Collaborated with the kitchen staff to streamline operations, optimize workflow, and minimize food preparation time.

Assisted with inventory management, including stock replenishment, rotation, and storage, ensuring optimal supply levels. 02/02/2012 – 06/2014 Dubai, United Arab Emirates

Performed various deck duties aboard a commercial vessel, including cargo handling, maintenance, and navigation support. Assisted with mooring and anchoring operations, ensuring the safe and efficient movement of the ship.

Maintained cleanliness and orderliness of the deck area, adhering to strict safety and environmental standards.

Actively participated in emergency drills and exercises, demonstrating strong knowledge of safety procedures and protocols. Contributed to the smooth operation of the vessel by collaborating effectively with the ship's crew and officers.

Normal maintainans job like chipping, painting etc 01/07/2009 – 20/01/2012 Tajpur

Welcoming guests

Full fill their needs

Maintaining the room and washroom

Serve food and beverage.

Sales assistant Shankari auto

Waiter Priya International

Able bodied seaman Various shipping companies

Waiter cum House keeping Hotel swapnapuri

2005 Contai, India

High school graduate WBCHSE

1 / 2

LANGUAGE SKILLS

MOTHER TONGUE(S): Bengali English

Other language(s):

Hindi

Listening Reading Spoken production Spoken interaction Writing C1 C1 C1 C2 B1

Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user DIGITAL SKILLS

Microsoft Microsoft Office POS

ADDITIONAL INFORMATION

Driving Licence

Honours and awards

2002 Contai, India

2008 Tasmania, Australia

Secondary WBBSE

Australian Deck cadet Tasmanian University

Driving Licence: A 14/05/2015 – 13/05/2033

Driving Licence: B1

05/01/2022 Shankari auto

Employee of the year

2 / 2



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