Yash Dwivedi

**** ******** ** ******, ** ***** 562-***-****

ad0owe@r.postjobfree.com

Seeking IT Audit or Cyber Security compliance related position with opportunities for growth, application of technical concepts, and opportunities for continuous learning

Education

California State University, Long Beach, California

Cyber Security Certification Relevant Coursework: Computer Networking, Operating Systems, Unix/Linux

University of Phoenix, Phoenix, AZ

Bachelors of Science, Criminal Justice Administration

Branford Hall Career Institute, Windsor, CT

Paralegal Certification

Experience

[Title Needed], Dept. of Veterans, Los Angeles, CA May 2022-present

Performing HIPAA data regulations audit

Ensured compliance with regulations for addressing the timeliness and quality of care for veterans in need of medical care concerns

Engaged with risk management function to suggest changes to policy that would improve patient outcomes and improve compliance activities

Engaged with and interviewed patients to assess their care was being administered in a timely manner

Conducted assessments on the accuracy of patient billing and currently supporting methods to improve billing processes

Loan Servicer, Quicken Cash, Fullerton, CA March 2021-June 2021

Ensured compliance of lending operations with regulatory requirements and policies

Monitored credit worthiness of borrowers and preformed risk management analysis for each borrower

Performed risk management analysis for the lending portfolio as a whole

Collaborated with Risk & Compliance to review and develop current risk management processes and procedures

Implemented credit risk policy changes

Provided due diligence analysis for new lending opportunities

Provided support to audits of lending and credit risk management practices

Delivery Logistics Analyst, Rapid Logistics, Rosemead, CA August 2020-March 2021

Performed audit of warehouse procedures using data from multiple sources; RFID tagging & tracking,

Conducted process efficiency and cost reduction analyses which resulted in an annual cost reduction of 6.2%

Reconciled customer claims with orders and warehouse shipping data to provide insight into inventory shrink, deter fraud promote operational excellence

Organize data from each tot with its region

Customer Service Representative, Norm Reeves, Cerritos, CA April 2020-August 2020

Scheduled service appointments

Advised customers relating to different car services offered at the dealership

Case Manager, The JLF Firm, Downey, CA January 2020-March 2020

Performed records and information procedure audits periodically

Performed filing compliance activities; ensured briefs and filings complied with all required documentation and procedures

Ensured records retention complied with regulations and legal requirements of the state of California

Interviewed clients to assess their needs and clarify their understanding of legal processes and proceedings

Ensured documentation was recorded

Met with clients to sign documents relate to DMV, Insurance, and other legal documents

Presented case updates to clients with clear explanations on the results of their proceedings

Customer Service, TTEC, Morgantown, WV August 2019-November 2019

-Answered inbound calls for Bank of America customers

-Assisted customers with banking experience

Courtesy Clerk, Stater Bros, Yorba Linda, CA October 2017-December 2018

-Help customers search for products in the store

Small Claims Clerk, City Loan, Long Beach, CA December 2016-August 2017

-Focused carefully on skip trace client’s information via Experian and prepared summaries on Individual files

-Prepared files for each courthouse in its own county

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