Customer Service Social Media
Resume:
Sandra Auldridge
️ ad0ovq@r.postjobfree.com
EDUCATION
BUTTE COLLEGE, OROVILLE, CA
AA BUSINESS ADMINISTRATION
GPA:3.5
LIVE OAK HIGH SCHOOL,
Live Oak CA
GED
GPA: 3.89
LANGUAGE
FRENCH (NATIVE )
ARABIC (NATIVE)
SPANISH (CONVERSATIONAL)
SKILLS
EXCEL
TEAM PLAYER
QUICK PROBLEM SOLVER
BAR TERMINOLOGY
STATE LIQUOR LAW
POS
IMPECCABLE MEMORY
UPSELLING
MANAGEMENT
MERCHANDISING
CASH HANDLING
MARKETING
CLUBTRACK
CERTIFICATIONS
OSHEA
ALCOHOL AWARENESS CARD
CITY AND COUNTY SHERIF CARD
CAREER OBJECTIVE
I am a hard-working professional with 12 years of experience in customer service and sales, with an additional 3 years of management. I have a proven track record of exceeding sales goals by 20% or more. I thrive in a fast-paced and high-pressure environment. I am eager to leverage my knowledge and expertise to provide your guests with an unforgettable experience.
EXPERIENCE
MODEL VIP CASHIER
PeppermintHippo Gentlemen's Club Las Vegas, NV / April 2022 - June 2023
● Processed cover charges and retail payments
● Sold and redeemed VIP dance dollars
● Coordinated drivers and itineraries as a dispatcher
● Set up driver and promoter profiles, legal documents, and payments
● Set up entertainer profiles and legal documents
● Balanced the cash register
● Managed large bank registers (20k-50k)
● Performed secretarial duties
● Registered retail inventory
● Maintained regular social media interaction and promotion MODEL BOTTLE SERVICE COCKTAIL WAITRESS
West Hollywood’s Rage, West Hollywood, CA / February 2018 - August 2020
● Guided clients to their tables, communicated the specials, and took orders.
● Delivered bottles and made drinks at the table.
● Consistently adhered to quality expectations and standards.
● Calculated fees, issued invoices, and received payments accurately.
● Generated reports to support repeat clients.
● Met sales incentives and quotas regularly.
● Promoted the club via social media and events.
● Provided food service.
HEAD CASHIER
Lowe's, Chico, CA / January 2015 - November 2017
● Supervised over 20 cashiers and customer service associates
● Provided training and assistance to the front-end department
● Coordinated schedules, lunches, and breaks
● Achieved high customer satisfaction (refunds, customer complaints)
● Promoted comprehensive protection plans, multiple types of credit cards, and customer satisfaction surveys
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