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Customer Service Patient Safety

Location:
Bijnor, Uttar Pradesh, India
Salary:
20$
Posted:
October 29, 2023

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Resume:

Cover Letter

Dear Hiring Manager,

I would like to submit my documents for consideration for a Caregiver and Pharmacist position with your company. I know that my customer service skills coupled with my experience as a pharmacist and as a caregiver would be beneficial to your company and I would be a valued asset.

I have 1.5 years of experience as a caregiver and have developed expertise in verifying medications, preparing patient documents and insurance information, and assisting pharmacists with medication inventory and distribution. I bring a comprehensive set of skills that I believe will be valuable to your organization. In my Pharmacist role, I honed my drug utilization review and prescription verification abilities, providing a firm foundation for the Pharmacist position. My customer service, people-centric nature, and compassion have afforded me excellent leadership skills.

I am excited to contribute my talents and proficiency in communication to your team efforts. As an engaging communicator with a proven track record in patient safety, my focus on building strong professional relationships has been beneficial throughout my career.

Please review my enclosed resume for a more in-depth illustration of my work history and accomplishments. I would appreciate the opportunity to interview at your earliest convenience. I'm eager to discuss how my personality and background fit the Caregiver and Pharmacist role.

Thank you for your time and consideration of my candidacy. Sincerely,

Mohd Shaquib

MOHD SHAQUIB

BIJNOR, UP INDIA 246722

Contact number – +91-707*******

Email address - ad0ovj@r.postjobfree.com

Summary: Pharmacist with over two years of management experience in meeting organizational goals and objectives. Wide exposure in Customer Service, Inventory, Administration, and general management. Demonstrated success with initiative and leadership skills, Motivated Self-starter & team player. Experience:

Designation:

Pharmacist (Owner)

Company name:

HEALTH MEDICOS, BIJNOR, Uttar Pradesh, MARCH 2023 TO till date Responsibilities:

Supervising material orders and dispatching in order to ensure rational use.

Receiving orders, identifying potential disparities against packing lists, and reporting them to the supervisor. Storing medical items in accordance with MSF standards and procedures.

Ensuring good storage conditions of all medical items in the pharmacy in accordance with pharmaceutical standards and good distribution practice and policy.

Ensuring correct and timely filling out and maintaining stock cards on a regular basis. Carrying out regular inventories including department stocks if requested.

Controlling warehouse facilities in order to ensure materials are kept in good Storage conditions.

Following up stock levels with regards to alarm thresholds, stock out, expiry dates, and drugs to expire in the following 6 months.

Preparing and executing prescription orders for collection or delivery.

Ordering pharmacy supplies and controlling the inventory on a daily basis.

Enforcing best practice protocols when storing prescription drugs and controlled substances.

Verifying prescription details with the healthcare specialists who prescribed them, when required.

Advise customers about the medication's recommended use, dosage, and possible side effects.

Maintaining an approved drug and controlled substances list and verifying expiry dates.

Monitoring product displays and shelves, as well as the general appearance of the pharmacy.

Addressing customers' requests and complaints.

Designation:

Caregiver

Company name:

Anmol Hospital, Kashipur, Sep 2021 to Feb 2023

Responsibilities:

Assist the patient in moving from one place to another.

Prepare meal plans.

Assess the patient’s medical needs.

Assist with housekeeping duties.

Assist with daily tasks such as bathing and grooming.

Monitor the healthcare performance of the patient.

Offer companionship to ensure the patient is not lonely.

Accompany the client to doctors’ appointments.

Handle a crisis or medical emergency.

Order and pick up medications from the pharmacy for the client. Skills:

Compassion: Part of the process of being a caregiver is being in tune with a client’s emotional needs. While physical health and well-being matter, mental health is very important for seniors. Compassion embodies the need to deliver care in all aspects of the client’s life and to show kindness and empathy to provide quality emotional support.

Communication Skills: Practical communication skills are essential for a caregiver, especially in scenarios where more than one caregiver cares for a client. When working with other caregivers, it will be your responsibility to pass on relevant information regarding care responsibilities, like any changes to their health/vitals.

Patience: Caregiving is a selfless act and requires you to put someone else’s needs first. If you find yourself caring for someone that has limited communication abilities or a mental health condition, it may be challenging to know what they need, so you need the patience to work with them.

Empathy: As a caregiver, it’s essential to understand the ever-changing needs of your client. Aging can sometimes be a challenging time for seniors, especially in cases of Alzheimer’s and other related conditions. You’ll need to tune into their needs and show kindness so they feel cared for and respected. Physical Strength & Stamina: In addition to the care-based duties of caregiving, a good caregiver should have a degree of physical strength and stamina to make it through the day’s duties. If your client has impaired mobility, you’ll need the strength to be able to assist them in basic movements, such as walking, getting in and out of bed, and more. In addition, this job usually entails long hours on your feet, so you’ll need to be in good health and have the stamina to remain active for your shift.

Time Management: Your day-to-day caregiving duties will more than likely follow some sort of schedule, which means you’ll need to learn how to be efficient and wise with your time. This includes prioritizing duties throughout the day; for example, bathing your client is more important than the time-consuming task of doing laundry.

Problem-Solving Skills: Problems regularly arise during your caregiving duties, so it’s important to be flexible and have an affinity for problem-solving. Since the health and wellness of your client can change in an instant, your ability to react effectively and calmly is vital.

Observant: Caregivers need to be constantly observant of the changing needs of their clients. Your client may be afraid to show signs of weakness, injury, or deteriorating health, so you need to recognize the signs so they may get the care they need. With experience, you’ll learn the habits and signs your clients give off so you may give them better care moving forward to address their needs. Organization: In addition to proper time management, the organization is an essential skill for any caregiver to have. Even when working with a home care agency, caregivers typically have total control over their days, so you’ll need to stay organized to accomplish all your duties throughout the day. In addition, some clients may require an updated record of the client’s vitals or health, so proper record-keeping and organization are important.

Reliability: As you take on the full-time care of another person, you’ll see your client or loved one begin to rely on you regularly for their everyday needs. As their capabilities wane, activities like movement, cooking, transportation, and much more become your responsibility. Their quality of life is dependent on their ability to be reliable.

Flexibility: As a caregiver, you’ll rarely experience two days that are the same. Inevitably, the needs of your client change, so you’ll need to be able to rise to the circumstances. This includes changing health needs, and schedules, and rescheduling events to ensure the best care for your client. Cleanliness: One of the typical tasks of a caregiver is to maintain the cleanliness of their client’s home. More than likely, you’ll need to do some basic housekeeping duties throughout the day to keep their environment clean and healthy. This hygiene is essential for your client’s or loved one’s health Education:

D.Pharma: Medicine (Pre-Medicine)

(Vision College of Pharmacy Biomedical Science - Raipur Road Najibabad Uttar Pradesh)

Bachelor of Science: Zoology, Botany, Chemistry

(Ram Singh Chauhan Memorial Degree College Rehar - Rehar Bijnor)

12th PCB

(HCM INTER COLLEGE KASAMPUR GARHI - KASAMPUR GARHI UP BIJNOR)

10th Science Education

(HCM INTER COLLEGE KASAMPUR GARHI - KASAMPUR GARHI UP BIJNOR)

Proficient in speaking Hindi & English language



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