Customer Service Human Resources
Resume:
Cortney Danks
Store manager
Erie, PA *****
*****************@***********.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Store Manager
Forever 21 - Erie, PA
September 2022 to Present
Assistant Manager of Operations
Forever 21 - Erie County, PA
July 2018 to Present
My most important role is hiring and onboarding. I completed new hire paperwork. Coming to work every day with a positive attitude and coaching our team to sell! I also track employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits. Lead of Service
Forever 21 - Erie, PA
July 2018 to June 2019
Management key holder
specializes in customer service
operations manager
helps with payroll
Manager/ sales lead
Aeropostale - Erie, PA
November 2015 to July 2018
Maintaining sales
Counting registers
Providing customer service
Interviewing and hiring new employees
Top Seller
Bath and bath works - Erie, PA
July 2017 to February 2018
Customer service was my focus while working at bath and body works. Accomplishing selling goals and being a team player.
Receptionist
Cosmetology School - Erie, PA
September 2014 to June 2015
Education
Fort Leboeuf Shs - Waterford, PA
August 2013 to June 2016
High school diploma or GED
Skills
• Retail Management
• Customer Service
• Operation
• Employee Orientation
• Interviewing
• Management
• Assistant Manager Experience
• Recruiting
• Onboarding (3 years)
• Human Resources
• Payroll
• Store Management Experience
• Merchandising
• Time management
• Microsoft Office
• Human Resources Management
• Team Management
• Sales
• Profit & Loss
• Performance Management
• Leadership
Contact this candidate