LAS VEGAS, NV *****

702-***-****

ad0ouh@r.postjobfree.com

GABRIELLA GILGALLON ADVANCED ESTHETICIAN

Professional Summary

Highly motivated Licensed Advanced Esthetician who has experience with multiple types of facials, chemical peels, microdermabrasions, hydrafacials, laser hair removal, waxing and more! In addition to esthetics experience, I have extensive knowledge of customer service and product sales due to work background, which has significantly helped with one on one rapport with clients. Looking to apply my skills and acquired knowledge in a professional environment to widen my experience!

EXPERIENCE

Beverly Hills Plastic Surgeons - Aesthetician

FEBRUARY 2023 - APRIL 2023

● Set up my aesthetician room with everything necessary for the clients scheduled for that day.

● Greeted clients warmly and made them feel as comfortable as possible and instructed them properly on how to prepare for whichever facial scheduled.

● Analyzed skin and had a brief consultation to check for any contraindications or allergies and to get a proper look at their skin type.

● Provided clients with the most comfortable and relaxing facial experience and educated them on how the process worked.

● Worked with the hydrafacial machine, multiple LED light therapy machines, extraction tools, chemical peels and organic facial products.

● Provided clients with proper aftercare instructions and advice on what may help with their specific skin concerns.

● Properly sanitized and cleaned the area, the facial tools, and the machines between each client and at the end of each day. Pole Position Raceway/K1 Speed - Las Vegas, NV — Supervisor SEPTEMBER 2021 - PRESENT

● Provided warm greetings to every customer and thoroughly explained our racing options and pricing.

● Upsold our packages whilst explaining the pricing to ensure the customers got the most out of their experience.

● Maintained customer satisfaction by addressing customer needs and resolved any issues/concerns.

● Answered customer telephone calls promptly to avoid on-hold wait times.

● Handled big parties and stayed attentive to their needs.

● Trained new employees and made sure they were knowledgeable of our pricing and how to efficiently upsell any of our packages.

● Ensured all employees at the front were keeping busy and giving true information/ wait times.

● Maintained the cleanliness of our facility and shut down equipment at the end of the night.

Popcorn Girl - Las Vegas, NV — Supervisor

JULY 2017 - FEBRUARY 2023

● Provided every customer with exceptional customer service and made sure they were all satisfied with their experience.

● Prepared orders and shipped them to their desired locations.

● Handled customer complaints, resolved issues and adjusted policies to meet changing needs.

● Handled money, counted down the register and ensured all the money was present.

● Maintained compliance with company policies, objectives and communication goals.

● Trained new employees and educated them on policies, greetings and customer engagements.

● Shut down all equipment and locked up the store at the end of the night. Target - Las Vegas, NV — Sales Associate

SEPTEMBER 2020 - AUGUST 2021

● Provided a warm welcome and positive first impression to every customer.

● Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.

● Helped customers locate products and checked the store system for said products.

● Checked out all customers and engaged in meaningful conversations to build customer rapport.

● Promoted store loyalty programs and explained the benefits it included to all customers.

● Handled money and closed all open or used registers at the end of the night.

EDUCATION

Academy of Hair Design - Beauty School Diploma

MAY 2021 - DECEMBER 2021

RECEIVED NEVADA STATE BOARD OF COSMETOLOGY APPROVED ESTHETICIAN LICENSE Dermodality Skin Solutions - Advanced Esthetician Laser Course JULY 2023

RECEIVED LASER CERTIFICATION AND NEVADA STATE BOARD APPROVED ADVANCED ESTHETICIAN LICENSE

Arbor View High School - Las Vegas, NV — High School Diploma AUGUST 2015 - MAY 2019

ELECTED CAPTAIN OF ARBOR VIEW DANCE TEAM

SKILLS

Skin Rejuvenation

Body and Facial Waxing ( Hard and Soft)

Proficient in Eyebrow and Lash Tinting

Eyebrow Laminations and Lash Lifts

Custom Facials for All Skin Types

Classic Lashes

Advanced Exfoliation Facials

Microdermabrasions

Hydrafacials

Microneedling

Laser Hair Removal

IPL

Personable and Communicative Qualities

Creative Problem Solving

Understanding of Client Needs

Calm and Professional Under Pressure

Upbeat and Positive Personality

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