SIRE BAH

** ******* ***** ***. * Baltimore, MD 443-***-**** ad0oue@r.postjobfree.com

PROFESSIONAL PROFILE

Customer service oriented professional able to coordinate workflows and communicate effectively with co-workers, patients, and staff. Follow policies, procedures, and guidelines to ensure consistent quality. Maintain and safeguard patient privacy and confidentiality.

Create and nurture a high-performance work culture to meet standards for quality, deadlines, and accuracy.

Communicate effectively in order to promote a positive work environment and efficient workflow.

Bilingual Fluent in English and French.

Communication Platforms – Zoom.

Microsoft Office Applications – Word, Excel, Outlook, and PowerPoint.

KEY QUALIFICATIONS

Medical Administrative Assistant Medical Terminology Medical Transcription Patient Processing

Patient Registration Medical Records Management Check In Check Out Data Entry Release of Information

HIPAA Compliance Medical Laws & Ethics CMS1500 Claim Form Billing Cycle Claims Appeal Process

Medical Billing Knowledge Third Party Billing Medicare Medicaid HMO PPO

Basic Coding Skills for ICD-10 & CPT Insurance Verification Anatomy & Physiology

EDUCATION

Ultimate Medical Academy Associate of Science Degree / Health Sciences – Medical Administrative Assistant, 2022

Ultimate Medical Academy – HIPAA Essentials for Healthcare Professionals Certificate

WORK EXPERIENCE

Amazon – Baltimore, MD 07/2021 – 09/2022

Package Handler

Load materials and products onto package processing equipment.

Transport packages to customer vehicles while providing exemplary customer service.

Document product, packaging, and order information on specific forms and records.

Adhere to safety, quality, and production standards and meet established deadlines.

Work effectively in a fast-paced, high demand environment.

Stay-at-Home Parent – Baltimore, MD 04/2020 – 07/2021

Homemaker

Ensured household duties were completed in a timely manner and managed household budget.

Coordinated medical care, meals, and social activities.

Remained deadline-oriented and reliable while adjusting priorities and managing time wisely.

Provided encouragement, support, and access to activities that enabled the development of skills.

Joy of learning Center – Baltimore, MD 12/2019 – 04/2020

Teacher Assistant

Ensured high priority of health and safety of the children.

Established appropriate limits to provide a fun, safe, and positive experience.

Documented and maintained records of daily activities.

Set a positive example in conduct and maintained safety and cleanliness of the establishment.

Communicated with parents or guardians regarding daily activities, behaviors, and related issues.

Walmart – Baltimore, MD 09/2018 – 08/2019

Retail Cashier / Customer Service

Served as direct point of contact and delivered excellent customer service with a positive attitude.

Operated cash register, scanned merchandise, accepted payments, ensured accuracy of cash drawer, stocked shelves, and kept work area clean and organized.

Worked as part of a team and interacted with diverse customers and staff members.

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