JACOB GLAND

Clearwater, FL ***** 727-***-**** ad0opy@r.postjobfree.com linkedin.com/in/jacobgland Sales Specialist Account Executive Customer Success Manager Passionate professional with a proven track record in client relationship management, persuasive communication, and achieving exceptional sales results. Demonstrated success in transforming lives and expanding services into school districts and treatment facilities. Eager to apply a diverse background to contribute to an inside sales team, driving business success and building lasting client relationships. Core Competencies

● Sales & Lead Generation

● Client Retention

● Prospecting

● Cold Calling

● Consultative Selling

● Contract Management

● Marketing

● Sales Presentations

Professional Experience

American Landmark– Clearwater, FL

Leasing Consultant 4/2023 – Present

● Collaborate with property managers to identify and target prospective tenants for residential properties.

● Contracted over 50 leases in under 5 months, achieving a closing ratio of over 30%, surpassing industry standards, demonstrating exceptional sales performance and customer engagement.

● Conduct guided property tours, showcasing features and benefits to potential tenants, resulting in an increase in successful lease agreements.

● Negotiate lease terms and rental pricing, maximizing profitability while meeting tenant needs and budgets.

● Maintain comprehensive knowledge of property contracts and agreements, ensuring compliance and accuracy in all leasing transactions.

● Spearhead customer retention initiatives, including follow-up calls and personalized communication, resulting in an increase in lease renewals.

● Effectively utilize CRM software and databases to track leads, manage client interactions, and streamline the leasing process.

● Collaborate with the marketing team to develop and implement targeted promotional campaigns, contributing to an increase in property occupancy rates.

JacobGland.com – Clearwater, FL

Owner/Founder - Life Coach, Recovery Coach, Interventionist, Speaker 1/2019 – Present

● Develop and deliver personalized coaching services to individuals seeking personal growth, addiction recovery, and family support, resulting in significant positive transformations in clients' lives.

● Nationally Certified Interventionist specializing in crisis management, facilitating immediate access to medical detoxification and secure transportation to treatment facilities for individuals in critical need.

● Deliver motivational speeches and presentations at workshops, conferences, and community events, inspiring and educating audiences on addiction recovery, personal development, and intervention strategies.

● Foster strong client relationships built on trust and empathy, guiding them through challenging life transitions with unwavering support.

● Successfully sold prevention and coaching services to school districts and treatment facilities, expanding outreach and positively impacting communities.

Florida Electric & Solar/Powur – Tampa, FL

Solar Consultant 6/2021 – 12/2022

● Conducted in-depth consultations with potential customers to assess their energy needs and educate them on the benefits of renewable energy systems.

● Utilized technical knowledge to explain the functionality and advantages of solar power systems, addressing customer inquiries and concerns.

● Collaborated with a team to perform site visits, evaluating the suitability of locations for solar installations and providing on-site assessments.

● Presented detailed proposals outlining the cost, benefits, and ROI of solar solutions, tailored to individual customer requirements.

Eriez Magnetics – Erie, PA

Production Team Leader, Management 1/2011 – 12/2020

● Led and managed a team of 14 employees across three production areas to consistently meet and exceed customer requirements and quality standards.

● Orchestrated work order scheduling, optimizing production processes, and ensuring efficient resource allocation to maximize productivity.

● Spearheaded employee training programs, resulting in improved skills and enhanced departmental performance.

● Played a pivotal role in the recruitment and selection of job applicants, contributing to the assembly of a skilled and capable workforce.

● Actively participated in a capital improvement team, identifying and implementing new technologies that significantly increased operational efficiency and productivity.

● Collaborated as a Project Team Member in the successful implementation of the shop floor scheduling module for a new ERP system, enhancing workflow management and coordination. Additional Experience

Best Buy

Customer Service Representative, Sales Associate

Technical Skills & Expertise

Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Teams), Monday.com, Salesforce, Zoho, Hubspot, Real Page, Zendesk, Zoom

Education

The Addictions Academy, Miami, FL

International Master in Addiction Coaching in Addiction/Mental Health University at Buffalo (SUNY), Amherst, NY

Bachelor of Business Administration - B.B.A

● Tau Kappa Epsilon

Contact this candidate