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Customer Service Security Officer

Location:
New York, NY
Posted:
October 28, 2023

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Resume:

DEVERY L. STEWART

Cell 914-***-**** ad0onq@r.postjobfree.com

SUMMARY OF SKILLS:

Over 15 years background in customer service/security fields. Sustain positive relations with a wide range of professional leaders, colleagues, and the public. Professional overview demonstrates a multi-tasked, detail oriented and dedicated individual, who possesses strong analytic and communication skills.

PROFESSIONAL EXPERIENCE:

Securitas USA 03/17 - Present

Seasonal Security Officer (Yankee Stadium) Bronx, NY

Observed and reported activities and incidents at an assigned area, provided for the security and safety of client property and personnel. Made periodic patrols to check for irregularities and to inspect protection devices and fire control equipment. Preserved order and enforced regulations and directives for the site pertaining to personnel, visitors, and premises. Controls access to the site through the admittance process.

USIC (United States Infrastructure Corporation) 01/20 - 08/20

Locate Technician New York, NY

Responsibilities involved correctly, safely, and efficiently located underground utilities and required information on telecommunications needed to complete projects. Located and mapped utilities using GPS platforms. Located the underground utilities using specialized locating equipment prior to excavation. Worked independently as necessary and completed assigned responsibilities in a timely manner.

Hebrew Home 11/16 - 03/17 Security Officer/Front Desk Customer Service Agent Yonkers, NY Signed patients in and out of the facility. Performed hourly floor checks to confirm patients were in the correct locations. Provided support by calming agitated patients of the Hebrew home. Kept banned and/or unwanted visitors off the grounds of the nursing home and provided verbal warnings/feedback before escalating to law enforcement teams. Performed regular inspections of the building fire extinguishers and sprinklers systems. Provided break relief and briefing to team members upon their return.

Securitas USA 07/15- 11/16

Security Officer/Customer Service Agent New York, NY

Signed customers in and out of the Stadium. Kept accurate incidents logs. Escorted agitated customers to security checkpoints or secure exit areas. Provided break relief and briefing to the team upon their return. Handled emergency situations in a effective and timely manner.

Griffin Security Services 07/12 - 07/15

Con Edison Corporate Office - Site Captain New York, NY

Visiting Nurse Services -Front Desk Officer

Supervised ten to twenty guards on various shifts; Trained all guards on their individual post policies. Signed all

customers in/out of the facility, performed baggage check. Provided on-site VIP security services to influential

clientele. Conducted undercover on-site assignments. Monitored CCTV cameras.

Rogers Construction (Newark Housing Authority) 07/10 - 08/12

General Laborer (seasonal part-time) Newark, New Jersey

Loaded and unload equipment, assembled and took down scaffoldings. Operated a variety of equipment, including hand and power tools. Cleaned and prepared sites for construction teams. Cleaned up rubble and debris. Removed other hazardous waste materials per supervisors’ orders.

EDUCATION & TRAINING CERTIFICATIONS:

Security Works Incorporated Licensed DCJS Training School New York, NY

NYS Licensed Security Officer – Guard-100******** OSHA 10-hour training

NYS Security Guard 8hr - Pre-certification * and 16hr-On-the-job certification

NYS Fire Guard Prep certification * NYC Approved Loss Prevention & 8hr Annual

Monroe College – New Rochelle Campus

Major: Business Management /NYS General Equivalency Diploma

Professional References: Listed Below

* Ms. Maria Ortega – Yankee Stadium - 347-***-****

* Mr. Richard Garvey - USIC - 914-***-****

* Mrs. Nereida. Morales – Securitas - 212-***-****

*Mr. Vincent Esannason – Rogers Construction - 845-***-****



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