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Customer Service Data Entry

Location:
Danville, KY
Posted:
October 28, 2023

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Resume:

Christine Turner

Danville, KY *****

ad0on9@r.postjobfree.com

+1-859-***-****

To utilize my skills and education to obtain employment in a medical office environment.

Authorized to work in the US for any employer

Work Experience

Team Leader

Pitman Creek Wholesale - Stanford, KY

July 2020 to Present

Ensure that product is put away accurately and in a timely manner Restock product on shelves to allow easier access to associates that are fulfilling orders Maintain assigned area in a safe and clean manner to avoid accidents Work closely with supervisor as well as inventory control to keep inventory as accurate as possible Cart Attendant

Walmart - Danville, KY

August 2019 to July 2020

Gather shopping carts from parking lot to bring back into store for customer use Assist customers with loading items into their vehicle Assist other associates in lifting items that require team lift Powered Industrial Equipment Operator

VF Outdoor Inc - Danville, KY

May 2006 to July 2018

Utilized RF Scanner to gather orders for shipment

Stocked active inventory and collected excess inventory for storage Compiled orders for USPS 1st Class using MS Excel Spreadsheets Pick and Pack

Applied value added services for retail customers

Operated a forklift for order fulfillment

Education

Associate in Applied Science in Medical Information Technology Bluegrass Community and Technical College - Danville, KY May 2020

Associate in Arts in Business

Bluegrass Community and Technical College - Danville, KY May 2018

High school diploma or GED

Skills

• Excel

• Outlook

• Microsoft word

• Word

• Receptionist

• Data entry

• Filing

• Financial accounting

• Cpr/aed

• Accounting

• Medical insurance

• Managerial

• Industrial Equipment Experience

• Order Fulfillment

• Order Picker

• Heavy Lifting

• Pallet Jack

• QuickBooks

• Materials Handling

• Medical terminology

• Load & Unload

• Forklift

• Customer service

Assessments

Call center customer service — Highly Proficient

August 2022

Demonstrating customer service skills in a call center setting Full results: Highly Proficient

Data entry: Attention to detail — Familiar

August 2022

Maintaining data integrity by detecting errors

Full results: Familiar

Warehouse shift leader — Proficient

August 2022

Supervising warehouse staff and maintaining safety and security standards Full results: Proficient

Administrative assistant/receptionist — Proficient September 2022

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Case management & social work — Familiar

September 2022

Determining client needs, providing support resources, and collaborating with clients and multidisciplinary teams

Full results: Familiar

Medical receptionist skills — Familiar

September 2022

Managing physician schedules and maintaining accurate patient records Full results: Familiar

Customer service — Expert

September 2022

Identifying and resolving common customer issues

Full results: Expert

Recruiting — Familiar

September 2022

Managing the candidate sourcing and selection process Full results: Familiar

Medical billing — Familiar

September 2022

Understanding the procedures and forms used for medical billing Full results: Familiar

Management & leadership skills: Impact & influence — Highly Proficient September 2022

Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Highly Proficient

Protecting patient privacy — Highly Proficient

September 2022

Understanding privacy rules and regulations associated with patient records Full results: Highly Proficient

Project timeline management — Proficient

September 2022

Prioritizing and allocating time to effectively achieve project deliverables Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

SUMMARY OF SKILLS

Knowledge of Microsoft Word, Excel, and Outlook

Knowledge of basic filing procedures using both paper and electronic filing systems

Experienced in data entry

COURSEWORK AND CERTIFICATIONS

Managerial and Financial Accounting

Introduction to Business Law

Principles of Management

Medical Office Terminology

Medical Insurance

Medical Information Management

Medical Receptionist Certificate

CPR/AED/First Aid Certified



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