Scrum Master Stakeholder Engagement

Beltha Kinda

Location: Hyattsville, MA Mobile: 240-***-**** Email: ***********@*****.***

Key Qualifications:

Demonstrated Business & Product Development Expertise in an Agile Environment: 10+ years of experience in facilitating stakeholder engagement and teams in the development and deployment of software and business technology.

Certified SAFe 5.1 Scrum Master seeking to leverage Scrum and Agile skills to ensure organizational success through improving team performance and raising efficiency in product delivery; Coaching Agile teams to self-managing and become high performing.

Expertise in designing and developing team alignment strategies, team management, strategic planning, and leadership skills.

Certificates:

Certified Professional Scrum Master (PSM1)

Certified SAFE 5.1 Certification

Product Owner Certification

Skills:

Knowledge of various Agile frameworks: Scrum, Kanban, SAFE 5 (Scaled Agile Framework)

Tools and Technical Skills: Rally, Jira, Confluence, MS Excel, PowerPoint, Visio

Experienced in Agile techniques: Customer Centricity, Continuous Learning, Agility, Community of Practice (CoP)

Business Skills: Business Analyst, Risk Analyst, Meeting Facilitation, Servant Leadership

Leadership skills: Excellent oral and written communication skills, Problem-solving, Emotional intelligence, Team mentoring, Effective decision-making, Excellent time management, Creativity, and Critical thinking

Professional Experience:

United Health, Minnetonka, MN June 2021 – Present

Scrum Master

Support a team of 7 to develop an end to end digital mobile application.

Organizing and facilitating sprint planning, product backlog refinement, daily stand-up, sprint reviews, retrospectives, and ensuring full team engagement.

Provide direction and coaching to the team to encourage adopting good agile practices.

Established a cross-functional and collaborative environment that led to an increase in high-quality value delivered to our customers from 50% to 80%.

Promoting an empowering and self-organizing team to establish a safe environment for raising problems, defining solutions, and committing to milestone deliveries. Travelers, Highland Beach, MD August 2019 – May 2021 Scrum Master

Supported a team 6 to build features that enabled customers to book and manage their trip reservations.

Facilitated daily scrum meetings, Backlog refinement, sprint planning, sprint review, and sprint retrospective.

Coached team through continuous improvement at a sustainable pace for the organization.

Worked closely with the Product Owner to define, plan, and maintain the product backlog.

Facilitate timely delivery through effective team collaboration, decision-making, and conflict resolution.

Embraced a servant leader role across scrum teams and supported them by proactively identifying and removing impediments and dependencies. Travelers, Highland Beach, MD May 2018 – July 2019 Project Coordinator

Worked with a team of Brokers to coordinate, manage and evaluate the effectiveness of customer services across 25 business areas.

Developed and managed team metrics and performance-tracking systems.

Ensured effective reporting of field data and the implementation of feedback for better business decision making.

Analyzed data and other business processes to form ideas and fix problems. Human Resources Director

Military Hospital, Yaoundé, Cameroon January 2009 – March 2018

Prepared all job vacancies in coordination with the HR manager and other leaders.

Maintained employee's job folders and database for all employees.

Facilitated new employee onboarding process, meeting with new employees to review new hire packages, including departmental policies and procedures.

Managed employee information, timesheets, and payroll data into the system. Education:

BSc. In Management Science, University of Buea

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