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Remote Customer Service Kansas City

Location:
Kansas City, MO
Salary:
19
Posted:
October 28, 2023

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Resume:

Melinda Marron

Kansas City, MO

ad0okk@r.postjobfree.com

Experience

Indotronix Staffing / Atmos Inc Customer Service

Nov 2020 - April 2021

● Provided exceptional customer service for Oklahoma unemployment recipients

● Coded calls and note accounts according to call situation to make sure benefits are on time or stopped

● Worked on multiple screens and programs at once

● Reviewed and worked cases that needs follow up

● Run reports to get accurate shift schedules

Prokatchers LLC / Crew Scheduler - Kellogg KCK

Apr 2019 - Oct 2020

● Place union employees on their jobs according to the collective bargaining agreement

● Familiar with KRONOS timekeeping, ran reports and assigned workers per union hand book

● Assisted employees with enrollment in applications for benefits

● Reported corrective actions and disciplinary on units

● Keep daily scrap report up to date, recorded production labor daily

● Communicated effectively with management and other departments to ensure all lines run

● Work with production supervisors to have a continuous work flow and jobs are filled Aerotech / Quality Control - Pentair KC

Sep 2018 - Mar 2019

● Assisted in quality decisions pertaining to parts that had reject tickets

● Works close with material rejection board regarding parts that need quality checks coming in and leaving the plant

● Liaison between vendor and Pentair Kansas city to ensure communications regarding rejected parts is resolved with corrective actions

● Efficiently uses SAP daily for entering and looking at information and enter debit memos as well as move components

Medix Staffing / Shipping Clerk - Pharma

Jan 2018 - July 2018

● Received and stocked pharmaceuticals

● Used pick tickets to pull orders accurately for local drug stores

● Scanned items in computer system

● Packed and shipped pharmaceuticals in a timely manner per preferred ship method Team Industrial Cleaning Solutions - Ford Motor Assembly / Site-Supervisor Site-Supervisor May 2017 - Nov 2017

● Provided exceptional industrial cleaning support services to an automotive tier 1 facility

● Organized and lead teams using industrial cleaning equipment (Spin Jet, 4K Power Blaster, and other supplies)

● Responsible for the management of the general janitorial cleaning teams

● Communicated effectively with maintenance and special trades to ensure safety and quality is meet

● Required to perform routine Lock Out Tag Outs Safely for assembly line equipment clean out

● Supervised and lead groups of 20 or more Union works at one time

● Utilized database to enter production numbers and notes

● Planned task and assignments using CRM data entry system to plan scheduled cleaning Education:

J.C. Harmon Kansas City, KS/Diploma

A.T.S Kansas City, KS/ Micro-computers Certification NNA / Missouri Notary Commission



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