Michelle Bertrand

Customer Service

Aransas Pass, TX 78336

ad0oj4@r.postjobfree.com

+1-361-***-****

• Have Food handlers card.

• Have TABC Certificate.

• Have years of server and customer service experience. Authorized to work in the US for any employer

Work Experience

Server

Chops and eggs - Corpus Christi, TX

May 2018 to March 2022

Food prep, delivery of customers orders,basic clean up, cashier.

• Handled a high volume of customers regularly

• Bussed tables

• Set up payments by POS

Server

Nikkos restaurant - Corpus Christi, TX

February 2015 to October 2018

• High guest volume.

• POS efficient

• Cashier

Shift Leader

Cactus Gardens - Cottonwood, AZ

January 2011 to September 2015

Make all guest experience exceptional. Check all housekeeping and breakfast areas to ensure proper cleanliness. Check in and out required guest. Make room keys, do proper check in. Make sure everything is clean and sanitized properly.

Night Auditor/Front Desk Clerk

Desert Rose Hotel - Cottonwood, AZ

February 2009 to August 2011

Check in guests, make room keys, help with reservations, problem solve. Got several raises for performance.

Shift Supervisor

Chrisp Company - Houston, TX

September 2006 to March 2009

Detailer/ installer

Moreland Shutter Co. - Corpus Christi, TX

November 2003 to September 2006

Prep shutters for prime and paint. Detail wood. Sand and seal. Paint and installation. Education

1 year Trade School in CNA

Concord University - Houston, TX

March 1992 to November 1993

1 year trade school in Business Management

Texas School of Business-Southwest - Houston, TX

February 1991 to January 1992

High school diploma or GED

Skills

• Serving Experience (10+ years)

• Bartending

• Busser (10+ years)

• Food Service (10+ years)

• Restaurant Experience (10+ years)

• Food Preparation

• POS (10+ years)

• Host/Hostess

• Food Safety (10+ years)

• Microsoft Powerpoint

• Banquet Experience (8 years)

• Upselling

• Catering (9 years)

• Kitchen Experience

• Guest Services (4 years)

• Cash Handling (10+ years)

• Cashiering

• Microsoft Word

• Restaurant Management

• Shift Management (7 years)

• Cleaning Experience (5 years)

• Commercial Cleaning (5 years)

• Management (2 years)

• Sales

• Retail Sales (4 years)

• Hotel experience

• Guest relations

• Customer service

• Communication skills

Certifications and Licenses

Food Handler Certification

December 2002 to December 2024

Very hard worker with reliable transportation to work. TABC Certified

April 2023 to April 2025

Bartender License

Contact this candidate