Blk ** Lot ** Sto. Nino Brgy. Bilibiran

Binangonan Rizal, 1940,

Philippines

+639*********

ad0ogz@r.postjobfree.com

SARRIETTE FOODS

CORPORATION

(Recipes by Café

Metro)

Shangri-la Plaza Mall

Mandaluyong City

July 2009 – March 2020

• Started as Cashier and waitress, act as frontline representative of the restaurant providing quality customer service.

• Helped in taking and serving orders, making sure customers are always satisfied.

• Designated as Officer in charge, helped in managing people.

• Performed store opening and closing task e.g. ready POS/cash register, inventory, prepare end of day report, depositing sales to bank etc.

• Handled/Managed booking reservations.

• Offered suggestion and promotion to customer.

• Resolving customer complaints or issues, answering inquiries,

• Promoted as Manager last 2016 to manage people and in charge in overall operation in the restaurant.

• Track record of loyal customers.

Manager/Officer-in-charge/Cashier/Waitress

Waitress/Cashier

• Frontline representative, always make customers are comfortable and welcome.

• Assisted customer in reservations, finding table, take and serve orders, and attending to all concerns.

• Register order in POS, perform end of day sale task with Manager’s supervision.

• In-charge in cleanliness in dining area, preparing tables and menu.

• Track record of loyal customers

• Performed duties assigned by Manager.

FOODAZZLE

FOODS

CORPORATION

SM Megamall

Mandaluyong City

February 2007 – May 2008

Sales Associate

• Greeting customers, responding to questions, and providing customer service

• Product promotion particular in fresh meat section SHOPWISE

Libis Quezon City

July 2006 – January 2007

Receptionist/Secretary

• Accept orders from clients.

• Assist clients for inquiries and helped in processing orders.

• Keep track of different sportwear designs

STA. ANASTACIA

SPORTSWEAR

Calamba, Laguna

February – March 2005

Roofman Hotel (Malate, Manila)

• June 20 – July 1, 2005

• 10-days housekeeping training

ON-THE-JOB TRAINING

ICCT COLLEGES

FOUNDATION INC.

Marcos Highway, Cainta Rizal

Hotel and Restaurant Management

Diploma (2003-2005)

Danarra Hotel (Mother Ignacia, Quezon City)

• March 15 – April 14, 2005

• 303 hrs. housekeeping training

Daungan Restaurant (Mother Ignacia, Quezon City)

• February 04 – March 12, 2005

• 300 hrs. Waitress training

Certificate available upon

request

Jimmy Valeros Training Inc. (Ermita, Manila)

• May 09 – June 09, 2005

• Assigned to Midland Plaza Hotel Ermita Manila

R O S E L Y N B.

M A L E

ABOUT ME

As a Hotel and Restaurant

Management graduate, my passion for

the hospitality industry has been the

driving force behind my career. My

professional journey has provided me

with diverse experiences, from

successfully managing a small

business to working in various

roles within the restaurant industry.

Additionally, my training in customer

service and housekeeping further

enriches my skill set and ability to

excel in this field.

During pandemic up to now, I

ventured into small clothing business,

gaining invaluable

experience in business operations,

management, and client relations. This

experience has honed my skills in

strategic planning and

problem-solving.

LANGUAGES

English

SKILLS

Customer Service

Team management

Entrepreneurial skills

People Management

Housekeeping

Cash handling

Time Management

Inventory management

WORK EXPERIENCE

EDUCATION

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