Erin Leigh Locher

Tampa, FL ad0ogk@r.postjobfree.com 847-***-**** linkedin.com/in/erin-leigh-locher/

Highly Experienced Executive Assistant

Polished, professional, highly experienced executive personal assistant with multi-industry experience. Superbly organized with exceptional people skills, very adaptable, never flustered, always able to untangle problems and find answers. Efficiently manages priorities and challenges with grace and discretion.

People person with high EQ, works easily with executive leaders in business, education, politics, and government. Strong business knowledge and language skills, excels in time management, gate-keeping, travel arrangements, social media, database management, process improvement, budgeting, and directing $1M+ plus projects.

Creative problem solver, thinks "outside the box" to minimize disruptions and optimize workflows in matters large and small. "Right-hand woman" skilled at working with VIPs, managing teams, and mentoring staff. Ensures respectful, harmonious teamwork.

Proficient in Mac and PC operating systems and applications, MS Office, Adobe, QuickBooks, Google Drive, Concur, CRM, WIX, Canva, Vimeo, Zoom, Adobe, Dropbox, Skype, FaceTime, Twitter, and Workday.

Contributions

Leadership / Event Management: Took charge of political fundraiser on employer's estate, reversed invitation mass mailing, and targeted guest list at wealth donors, resulting in successful event that raised $1M.

Problem Solving / People Management: Managed 3-day funeral with 1,500 guests attending in church holding 200, creatively moving people past casket to other rooms to prevent slowdowns and ensure event went smoothly.

Project Management / Creative Thinking: Directed ~$1M renovation of cottage on employer's estate, ensuring stakeholder input while maintaining architectural integrity, saving $300K despite unplanned kitchen renovation.

Computer Skills / Database Management: Overhauled proprietary database of after years of neglect, removing 2K duplicate entries to speed up downloads, ease maintenance, and slash returned mail by 75%.

Expertise

Scheduling Time Management Calendar Management Gate Keeping Budget Management Problem Solving

Process Optimization Workflow Enhancement Team Leadership Staff Mentoring Conflict Resolution High EQ

Event Planning / Management Project Management Customer Service Office Management Social Media Editing

Professional History

Regional Director of Pet Resort Operations Feb. 2023 – Aug. 2023

Bay Paws Pet Resort Tampa, FL

Orchestrated improved organizational processes to increase productivity, implemented more efficient practices in all departments. Created client incentive packages. Planned and executed client and employee events. Recruited, hired, managed and mentored staff. Restructured the entire onboarding and training process.

Personal Assistant to Top Luxury Real Estate Advisor June 2019 - August 2020

Jameson Sotheby's International Realty Chicago, IL

Executive personal assistant to leading global luxury real estate advisor managing office operations, including schedule and calendar, files and client records, personal finances, and taxes. insurance, and monthly marketing and legal communications. Write monthly column in local magazine about luxury real estate market. Supervised employees.

Restructured client filing system using Six Sigma principles to eliminate duplication and dramatically speed up file location, supporting rapid sales increase from $10M in 2018 to $15M in 2019.

Authorized by owner to manage all owner's personal and business legal and financial affairs, including taxes

Researched, developed, and designed monthly ad program for luxury homes, including gathering statistic for regional luxury real estate market, and wrote monthly real estate articles for owner.

Cut monthly cellular phone bill by 80%, from $500 to $100 by careful analysis of bill to identify unneeded services and fees, and apply applicable corporate discounts.

Personal Assistant to Owner and Chief Executive Officer September 2018 - January 2019

Planned Property Management Chicago, IL

Recruited to streamline and manage office operations for billionaire real estate developer. Planned and managed political fundraiser for high-net-worth donors, managed international travel, ensured availability of accurate, comprehensive spreadsheets and presentation information to support executive decisions.

Campaign Coordinator May 2018 - November 2018

Doug Bennet for Congress 2018 Campaign Deerfield, IL

Maintained campaign appearance and publicity calendar, managed weekly planning and team communications, monitored opponents' campaign progress and poll numbers, collaborated with marketing team in developing unified brand and public relations message.

Personal Assistant to Chairman 2004 - 2018

Cancer Treatment Centers of America Chicago, IL

Recruited to manage high-net-worth family business hub, overseeing owner's network of businesses, including merchant bank, real estate portfolio, and 5-hospital chain of cancer treatment centers, as well as 150-acre estate and financial, legal, and tax affairs. Ensured compliance with very strict confidentiality requirements. 5-person team.

Repeatedly awarded significant bonuses for "making us look better than we are" through efficiency in managing complex personal and business affairs for leader of global business operations.

Assumed direction of $1M renovation of estate cottage after communication breakdown between contractors and owner, ensuring stakeholder input, selecting materials and design, and delivering project at $300K savings.

Brought exclusive, high-donor political fundraising event back on track after staff had prepared mass mailing, screening and selecting 200 wealthy guests, and delivering exclusive event that raised $1M in contributions.

Managed in-depth cleanup of contact database that had been neglected for many years, eliminating 2K duplicate files, updating contact information, greatly accelerating group downloads, and cutting returned mail by 75%.

Earlier Roles

Assistant to District Sales Manager, Merrill Lynch Private Client Group. Managed District Manager training office on behalf of District Director, with District Manager trainees rotating through 18-month training to prepare for permanent postings. Obtained Series 7 and Series 63 licenses to oversee office operations and transactions.

Education & Professional Training

Bachelor of Science in Communication - major

Psychology and Business Communication - minors

Western Michigan University, Kalamazoo, MI

Empowering others to be successful

Formerly held Series 7 and Series 63 licenses

Training in American Sign Language

Substitute Teaching License, State of Illinois

Contact this candidate