Verónica Gonsenheim C.

Medical and Customer Service Interpreter.

Eng-Spa-Eng Translator.

Mobile: +525*********

Email: ad0ogc@r.postjobfree.com

LinkedIn: https://www.linkedin.com/in/verónica-gsm/ Proficient English – Spanish translator and interpreter with +15 years’ experience in different industries. Outstanding verbal, written, and editing skills for content creation, editing, and proofreading in both languages. Excellent organizational, computer, and interpersonal skills. Good typing speed and ability to work under pressure for meeting the required deadlines even when juggling multiple projects at the same time.

Also, +15 years teaching ESL and Business English with excellent results in exam preparation. ACADEMIC BACKGROUND

Universidad del Valle de México

Bachelor’s in Communications

(Marketing and Advertising)

1999 - 2004

Northern Virginia Community College

ESL Teaching Diploma

Drama Writing Diploma

2015

Centro Cultural Benjamín Franklin

Teachers Diploma

2001-2002

National Autonomous University of

Mexico

High School ESL Teacher Certificate

2004

WORK EXPERIENCE

Medical and Customer Service Interpreter Language Service Associates March 2020 – present

• Providing telephonic interpreting services for hospitals, clinics, COVID19 Testing Sites, touristic, insurance, and utility companies, among others.

• Interpreting telehealth appointments.

• Interpreting critical medical advice and information given by the provider into equivalent terminology in Spanish and interpreting back in English.

• Establishing and maintaining quality service and positive interaction with all patients, customers, visitors, health care providers, and clinical employees.

• Assisting with patient follow-up as necessary, to include contacting patients with appointment reminders.

Communications, PR and Marketing Consultant Aural Comunicación Integral June 2014 - present

• Providing superior communication services and in accordance with the culture and needs of the client.

• Optimal use of resources and creation of timelines for prioritization and authorization of projects.

• Building and maintaining relationships between companies, their staff, other brands, and the public.

• Responding to media requests, preparing press releases, and organizing events.

• Influencers Marketing planning and implementation.

• Designing, implementing, and monitoring Marketing and SEO campaigns on social networks and Google Ads.

• Script writing.

Freelance Translator, Consecutive Interpreter and ESL Teacher February 2005 - Present

• Providing translation, localization and interpreting services for various companies such as Aspect Software, OUP, Videlica, Editorial VID, DHL, HavasMedia, Nickelodeon, Radioshack, SpinMaster, etc.

• Editing and Proofreading.

• Teaching Online English Classes for Aliat University (Through Pearson Education)

• Consecutive interpreting at Grupo Planeta interviews and events, GDF events and psychological adoption therapies for children and adolescents. Medical and Customer Service Interpreter Language Line Solutions March 2015 - March 2016

• Consecutive interpreting of calls between LEPs and various public and private agencies in the US and Canada, like 911, prisons, public schools. Transfers, VIP Guests Coordinator/Interpreter Enso Productions August 2011-2013

• Transfers, accommodation, and attention to the coordination of VIP guests at the SEP National Meeting and the Science Week (2008 y 2009) (Government events).

• Provided interpreting services for Nobel Prizes and other VIP guests during media interviews.

• Quotation and budget management.

• Leading teams of 5-10 people.

ESL and Theater Teacher / Middle and High School and School Counselor Montessori Educational Community AC

2001-2008

• Preparing middle and high school students for ESL certifications.

• Main contact among students, teachers, and parents.

• Planning group activities.

• Organized field trips, and practices.

• Counseling for middle school students.

Others

• Collaborator at En Viva magazine of the Mexican Airline VivaAerobus.

• Collaborator at Universa magazine.

• Collaborator at the Mexican newspapers El Sol de México and Milenio.

• Consecutive interpreting at adoption therapy sessions with LPC Suzanne M. Clark.

• Joint Editor for the Book “Pleno”, by Simon Cohen.

• Joint Spanish Translator for the Book “Becoming Dr. Q” by Dr. Alfredo Quiñones

• Instructional designer and trainer at Integra Tourism for Good.

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