OBJECTIVE

To obtain a challenging career where I can apply my skills and grow professionally. Obtain a challenging leadership position applying creative problem solving and learn management skills with a growing company to achieve optimum utilization of its resources and maximum profits.

SUMMARY

Management position/Operation/Distribution/Accounting

Professional with over 10-year results-oriented experience; strong organizational, analytical, problem solving, and decision-making skills; ability to implement organizational initiatives to consistently increase profitability and reduce operational costs in competitive markets; supported strong teamwork and personal development.

AREAS OF EXPERTISE

Team Building & Leadership

Problem Solving

Training & Development

Quality Commitment

Relationship Building

Business Development

Customer Service

Procedure Development

Managerial Skills

Project Management

Proactive and assertive

Flexible & approachable

Ability to maintain confidentiality

Strong organizational, administrative and analytical skills.

Excellent computer skills

PROFESSIONAL EXPERIENCE:

Catholic Hospice, ICC Ft Lauderdale, Fl. 2022-Present

Patient Care Secretary Duties: Customer services problems; Answers the phone, Maintain supply inventory; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies, handle paperwork; resolve problems. Contribute to team effort by accomplishing related results as needed. Record maintaining filing system.

Black Scorpion Outdoor Gear Sunrise, Fl. 2018-2022

Administrative Assistant Duties: Coordinate all sales from the online buyers; resolve customer services problems; Maintain supply inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies, billing, handle paperwork; resolve problems. Contribute to team effort by accomplishing related results as needed. Record all transactions into QuickBooks; reconcile bank accounts; maintaining filing system for all invoices and receipts; Record and pay accounts payable. Ecommerce

Harvard Maintenance Plantation, Fl. 2019-2022

Supervisor

Duties: Supervise 21 employees; Cleaning offices; Supply order; Prepare schedule; Verify work is done by employees; Verify offices; kitchen; restroom; common areas.

Red Coats Inc. Sunrise, Fl. 2017-2018

Supervisor

Duties: Supervise 17 employees; Cleaning offices; Supply order; Prepare schedule; Verify work is done by employees; Verify offices; kitchen; restroom; common areas.

Harvard Maintenance Plantation, Fl. 2017-2018

Janitor

Duties: Cleaning offices; Supply order; Verify offices; kitchen; restroom; common areas.

Iturregui Rehab Center, CSP San Juan, PR. 2012-2016 Administrative Assistant

Duties: Supervise administrative staff; run an office, making sure office supplies were available, and mails, emails and other documents were distributed accordingly; handle paperwork; resolve problems; employee schedules; Medical billing; Input data into computerized and manual information systems; Perform bank reconciliations; Eligibility verification; Coordination of appointments, Doctor visits; Payroll; Collection deductible; Collection efforts; Input of payments to the system; Drafting and preparation of documents.

Triple S Salud- Medicare Advantage San Juan, PR. 2011-2012 Clerk

Duties: Handle paperwork; Resolve problems; Input data into computerized and manual information systems; Organize and archive; Eligibility verification; Coordination of appointments; Provide guidance on products to affiliates; Drafting and preparation of documents.

EDUCATION:

Universidad del Este

BA in Business Administration, General Administration Carolina, PR

Instituto de Banca y Comercio

Medical Certificate, Secretarial Carolina, PR

Skills:

Knowledge of computers: Microsoft Office applications (Word, Excel, PowerPoint, Outlook, QuickBooks and Publisher)

Knowledge of laws (HIPAA, Bill of Rights and Responsibilities Patient, OSHA)

Electronic Record

Management programs: Immediate and Med One

Able to solve problems effectively

Able to work multiple tasks simultaneously and under pressure

Organized and ability to work with minimal supervision

Excellent interpersonal skills, customer service and leadership

Responsible, efficient, reliable and timely

Management Websites (Amazon, Ebay, Company Site)

Languages: Spanish and English

References: Available upon request

Contact this candidate