JOE W. JOHNSON

**** **** ******* ***-************ IN 46269 · 317-***-****

ad0ofk@r.postjobfree.com

CAREER PROFILE

Service focused professional with strong background knowledge in Human Service, complemented by work experience reflecting promotion, excellent service delivery and meticulous attention to detail. Able to manage multiple tasks and responsibilities in fast-paced demanding environments; exercise calm approach in pressure situations.

AREAS OF ABILITY JOB/TRANFERABLE SKILLS

My skills consist of working as an admissions counselor, police officer, and case manager that transfer to other careers. I have experience supervising, making referrals, building relationships, investigating complaints, assisting others in completing paperwork, counseling, planning and conducting meetings, as well as evaluating others work, mentoring youth, and maintaining records.

● Customer Service

● Team Leadership

● Multi Task Management

● Problem Solving/Resolution

● Classroom Presentation

● Laws & Rules Enforcement

● Public Service

CORE COMPETENCIES

Passion for customer care

A philosophy of immediate response to customer inquires no such thins as

“do it tomorrow”

Solution driven manager mentor/coach who relates well with all types of people at all levels.

Unwavering commitment to excellence in building teams that are the best of the best in serving others.

Personal traits; professional, common sense adaptability, focused, and a team builder

EDCATION

● Indiana Wesleyan, University Marion IN

Bachelor of Science in Management

Master of Science in Management

PROFESSIONAL EXPERIENCE

Site Coordinator George Washington Community School Indianapolis Urban League

● Oversee the planning and implementation of school activities.

● Collaborate with school personnel and community partners to ensure an effective program meets the needs of the local community and students.

● Plan and develop school curriculum to meet the needs of participating students through collaboration with principals and classroom teachers.

● Review individualized student needs and progress through the use of Student Monitoring Forms. Professional History Case Manager Volunteer of America

● Supervising adult defendants and offenders who are conditionally released into the community.

● Making community referrals and coordination services in order to appropriately address the client’s needs.

● Maintaining productive relationships with clients and their families, treatment providers, keeping case records, and ensuring that all activities are conducted in compliance with the funding sources, programs, and agency policies and procedures. Police Sergeant Chicago Housing Authority

● Coordinating daily operations which includes managing directing and supervising personnel.

● Reporting to all potential arrest situations to assure that all state and federal procedures are followed.

● In the event of a major incident, I am responsible for notifying and deploying the proper personnel to various locations as needed.

● Make crucial decisions when decisions call for immediate attention. Admission Counselor Marion Adult Education

● Interacting with prospective students and providing information on continuing their education. 2

● Counseling students, researching solutions, and following up on the different opportunities available for the students.

● Planning and conducting informational meeting and assisting in future employment. 3

Contact this candidate