Read Smith

Location: Smithtown, NY, Phone: 631-***-****, Email: ad0oee@r.postjobfree.com

LinkedIn: linkedin.com/in/readsmith

PROFESSIONAL SUMMARY:

Results-oriented and visionary Senior Pre-Sales Engineer and Certified Third-Party Risk Professional with a proven track record in leveraging cutting-edge technologies to design innovative solutions. Adept at articulating technical value propositions, facilitating collaborative discussions, and contributing to impactful pre-sales strategies.

Recognized for establishing trust, leading enterprise sales and implementations, and serving as a collaborative influencer. Holistic sales enhancement expert with a unique blend of sales, technology, and consulting skills. Skilled at navigating the intersection of the technical, business, and communication aspects. PROFESSIONAL EXPERIENCE:

PRE-SALES ARCHITECT (Oct 2022 – Sep 2023)

TEVORA - Smithtown, New York, United States • Full-time ABOUT: A Management Consultancy Focused on Cybersecurity Achievements:

• Collaborated with 180 partner manufacturers to deliver solution recommendations.

• Spearheaded pre-sales support for 10 AE’s and partnered with manufacturer Sales Engineers.

• Streamlined processes, enhancing productivity by 93% and boosting client satisfaction.

• In 6 months, implemented a new presales solutions architecture that generated $1M in additional annual revenue.

• Focused on: Cloud, End Point, Data, Network Security, SIEM, Threat Management, Data Governance, Security, Compliance, Identity and Access Management, ZeroTrust, Regulatory Compliance, Identity Security.

ENTERPRISE SOLUTION ENGINEER (Oct 2021 – Aug 2022) TALKDESK - Smithtown, New York, United States • Full-time ABOUT: Cloud Call Center Software for Innovative Enterprises Achievements:

• Successfully transitioned expertise from GRC/TPRM sales engineering to specialize in Call Center as a Service solutions.

• There was a company-wide Reduction in Force (RiF's) events. 85% of SE’s were let go.

• Secured four $120k+ deals in four months.

• Conducted technical discovery interviews and tailored demos to address prospect pain points.

• Established and nurtured customer confidence, positively influencing sales.

• Focused on: Call Center as a Service, utilizing AI, ChatBots, workflow, etc. SENIOR SALES ENGINEER (Oct 2020 – Apr 2021)

LYNX TECH. PARTNERS - Smithtown, New York, United States • Full-time ABOUT: Integrated Risk Management

Achievements:

• Despite efforts, the product remained for internal use due to challenges generating external sales.

• Improved customer satisfaction ratings by 25% in 6 months, resulting in increased revenue.

• Assisted in leading the development and implementation of complex solutions.

• Delivered sales presentations and product demonstrations. DIRECTOR OF STRATEGIC ACCOUNTS (Apr 2020 – Oct 2020) SUPPLY WISDOM - Smithtown, New York, United States • Full-time ABOUT: Third Party Continuous Risk Monitoring and Intelligence Achievements:

• Responsible for product demonstrations and servicing/expanding existing customer accounts.

• Achieved 97% customer renewal.

• Note: Faced underemployment during this period.

ASSISTANT PLUMBER (Apr 2019-Aug 2021)

FRANK’S PLUMBING - Ocean Beach, New York, United States • Part-time ABOUT: Your plumbing resource for the Fire Island local communities Achievements:

• Worked with customers, scheduling, billing, warehouse receiving, and various plumbing tasks.

• Fixed 45 plumbing issues in 3 months, reducing customer complaints by 75% SALES ENGINEER (Oct 2016 - Mar 2019)

PREVALENT - Smithtown, New York, United States • Full-time ABOUT: A global leader in third party risk management Achievements:

• Navigated a Company-wide Reduction in Force (RiF) during the 1st quarter of 2019.

• Contributed to achieving a remarkable $36M sales quota as part of a high-performing team.

• Conducted comprehensive discovery sessions, product demos, and workshops, emphasizing compliance regulations and Third-Party activity.

• Responsible for product demonstrations, technical sales workshops, and Proof of Concept (POCs).

• Responsible for securing the “Technical Win” by expertly tying capabilities to customer business impact/ROI.

SENIOR BUSINESS ANALYST / CONSULTANT (Sep 2015 - Oct 2016) SYZYGY SOLUTIONS - Exton, PA • Full-time

Senior Business Analyst Consultant for GRC and RSA Archer ABOUT: Provides digital transformation services to executive teams Achievements:

• Possess a strong working knowledge of the RSA/Archer SmartSuite Framework™ out-of-the-box solutions, including Policy, Risk, Compliance, Enterprise, Incident, Vendor, Threat, Business Continuity, Custom ODA’s, and Audit Management.

• Collaborated on-site with QVC to understand customer needs, scoped the project, guided system configuration, documented architecture and workflows, created test scripts and specific guides, delivered product training, and documented and categorized feature enhancements.

• Implemented and served as a business analyst resource for QVC, enhancing risk and compliance by 50%.

EDUCATION:

SUNY Plattsburgh

BS in Business Management, Plattsburgh, NY

Farmingdale State College

AS in Business Management, Farmingdale, NY

EXPERTISE:

Start-Ups Integrated Risk Management Cross-Functional Team Leadership Discovery Pre-Sales Post- Sales Proof of Concepts Demonstrations Project Management Deployment of Solutions Risk Management GRC Compliance Enterprise Software Solutions Management Third-Party Risk Solutions Third-Party IS Assessments Competitive Analysis RFP RFI/Q SOW Risk Program Consultative Training

CCaaS Mentoring Business Analyst IS Risk Analysis Governance, Risk & Compliance Business Requirement Documentation Proposal & SOW Writing No-code Workflows

**References and additional details available upon request.

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