Oswald Coombs Jr.
Oswald Coombs Jr.
** ********* *** ********, ** R2N 4L4
Ph: 431-***-**** or 204-***-**** Email: ad0o9l@r.postjobfree.com Summary of Qualifications
● Highly educated/experienced in Sales, Customer Service, and Business Administration ● Results focused with extensive experience working in high-volume environments ● Proven ability to work under pressure and remain focused during constant distractions ● Works well independently as well as collaborating in a team environment ● Able to multitask demonstrating excellent communication and sales skills ● Advanced technical skills using Microsoft Office, Excel, Windows, and Social media Skills and Abilities
Customer Service /Administrative Service
● Communicated with customers via inbound and outbound calls for the purpose of telephone sales and customer service issues
● Communicated effectively with customers and fellow employees to ensure accurate and effective customer service
● Maintained a vast knowledge of specific client products and services
● Worked with a dedicated sales team for the purpose of reacquiring former customers Employment History
Clerical –Depot support Representative- 2023-Presenet —Purolator Inc.
● Worked with a dedicated senior staff team to be trained in 7 different departments.
●Trained into 6 different depts:USA International room/Clerical/Retail/Doors/CPC/CICO
● Demonstrated excellent communication skills, covering holidays for many differentvpeople while multitasking and excelling in the roles.
Trailer Maintenance Coordinator 2020-2021 Gardewine North
● Provide excellent Customer Service and Administrative support.
● Fixed in real time any trailer with a load; Flat tire, Reefer, burnt-out lights. ● Ensured every trailer got its annual safety in its right month. 3200 Trailers in the fleet Customer Service Specialist (csr2) 2016-2020 City of Winnipeg-311
● Completed tasks accurately and verified customer files while using 20 different programs.
● Answered calls for all 26 City of Wpg Depts.
● Communicated effectively with customers and fellow employees to ensure accurate and effective customer service
Business Development Manager 2014-2016 Hub Computer Solutions Inc.
● Outstanding Sales, Active listening, and Customer Service skills.
● Worked with a dedicated sales team for the purpose of reacquiring former customers.
● Managed 2 employees and ensured sales targets we met for commission purposes. Customer Service Representative 2007-2014 MTS All Stream Inc
● Worked with a dedicated sales team for the purpose of reacquiring former customers.
● Communicated with customers via inbound and outbound calls for the purpose of telephone sales and customer service issues.
● Demonstrating excellent communication and sales skills, all while multitasking. Education and Training
TV/Radio Broadcasting Diploma–2014-Acadamey Of Broadcasting Business Administration Degree–2008-Red River College Sales Training Diploma – Honors–2007-Dale Carnegie Sales Training Certified open water Scuba Diver –201- P.a.d.i. (Professional association of diving instructors) REFERENCES AVAILABLE UPON REQUEST
Oswald Coombs Jr.