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Customer Service Account Manager

Location:
Pricedale, PA, 15072
Posted:
October 29, 2023

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Resume:

Nicole M. Sanner

*** ****** ******

P.O. Box ***

Pricedale, Pa. 15072

412-***-****

ad0o9e@r.postjobfree.com

Objective

To secure a position with a progressive and innovative company where my career related skills and experiences will be utilized in a position with room for career advancement.

Education

Monroeville School of Business

Medical Insurance Specialist

Professional Experience

•Walmart

2019-2020

Sales Associate

Promote and drive Walmart’s business with product knowledge, special events and exceptional customer service.

Create eye-catching displays at merchandising counters and design custom product sets within given standards to drive business and increase sales.

Cultivate relationships with store personnel to support department growth.

• Villegas Cleaning Wizards

2009-2019

Account Manager

Clean commercial buildings by emptying trash cans, servicing restrooms, and wiping down communal surfaces.

Sweep, vacuum, and mop floors.

Tackle heavier cleaning jobs upon request.

Ensure outside walkways remain clear and free of debris.

Mix and dispose of all cleaning solutions appropriately.

• Adecco

1998-2000

On-Site Supervisor Sony Electronics

•Provide leadership and support to associates for the purpose of optimizing their production and service skills.

•Hire staff and provide adequate oversight, training and direction to preserve and enhance the customers' level of satisfaction.

•Conduct all interviewing, hiring and placement of associates for production and business purposes.

•Identify qualified employees through recruiting and interviewing to create an inventory sufficient to meet the current and future client demand.

•Fill and service client orders maximizing internet technology to ensure an optimum, cost effective and high-quality result in a timely manner.

•Utilized the E commerce to process 26,000 hours of weekly payroll.

•Maintained compliance with ISO 9002 policies and procedures.

Work Experience

• Carol Harris Temporaries

1995-1998

Retail Price Clerk for SUPERVALU

•Checked prices in various competitor stores within a four-state radius.

•Cataloged competitors’ prices and entered them into CRT by customer number, store code and sale date.

•Conducted secret price checking in various competitors stores.

•Utilized Microsoft Excel skills to calculate charts and graphs for presentation purposes.

• Menasha Corporation

1994-1996

Shipping and Receiving Clerk

•Calculated driver logs with hour and rate information utilizing Microsoft Office Excel.

•Billed and Rated customer’s freight.

•Organized daily trucking schedules through carrier correspondence.

•Calculated Machine hours at the end of the day.



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