Good customer service oriented
Resume:
VIVIAN
ABRAHAM
Birmingham City. UK
****************@*****.***
https://www.linkedin.com/in/vivian-princess-584555270/
To utilize my skills and experience to contribute to a dynamic organization, driving success and growth. Committed to ongoing learning and development in a collaborative work environment.
Skills
Knowledge of inventory management and point of sales system.
Ability to work in a fast-paced and dynamic environment
Customer service oriented
Excellent communication and interpersonal skills
Experience
OCT 2022 - TILL DATE
Sales Representative / Shoprite, Lagos
Assisted customers in making purchasing decisions by providing product information and recommendations.
Processed transactions using a computerized point of sale system and handled cash and credit card payments.
Responded to customer inquiries and resolved complaints in a timely and professional manner.
Achieve monthly and quarterly sales targets by actively engaging with customers and offering product recommendations.
Scanned goods and ensuring accurate pricing.
Maintained clean and tidy check-out areas.
Made sure customers had a memorable experience.
SEPT 2021 – SEPT 2022
Huggy-Kids/ Surulere, Lagos
Designed and implemented engaging lesson plans that catered to the needs of individual students, resulting in a 25% increase in student engagement and participation.
Developed positive relationships with parents and caregivers through regular communication and parent-teacher conferences, resulting in a 95% parent satisfaction rate.
Collaborated with other teachers and staff members to create a cohesive and supportive learning environment for students
Used technology, including educational apps and websites, to enhance learning experiences for students
Assisted lead teacher in designing and implementing lesson plans for young students.
Supervised and provided care for students during recess, lunch, and other non-instructional periods.
Assisted with classroom management and behavior management techniques.
Conducted assessments and provided feedback to lead teacher to help track student progress.
Education
NOVEMBER 2018
Bsc Guidance and Counselling / Ambrose Ali University
Second Class Honors (Upper Division)
JULY 2013
WASSCE / Assemblies of God High School
Hobbies
Football, People Networking and Singing.
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