Je’neen Collins
*** ***** ***** ***** ** Phone: 708-***-****
Round Lake Beach, IL 60073 Email:ad0o6s@r.postjobfree.com
Skills and Leadership
Travel and Expense program, T&E Card, P-Card and Concur/ Chrome River which is tool for out of pocket reimbursement and card reconciliation,
Implementation of Concur
Card Integrity Reconciliation
Process Improvements: P2P workflow, Hyper Care Support, Training, Root Cause Analysis, Conflict Management.
Implementation of Coupa (PO/Invoice automation)
ERP Implementation (Design, Build and Roll out) S/4Hana(SAP)
Change Agent Champion – Train, Adapt and Promote change. Monthly read out to leadership
Culture Champion
End User Training and Engagement
Internal controls, risk and fraud – SOX, SOD and Enforces Order of Operations
Partner with Procurement and Operations to help drive new PO policy and workflow and implement cross-functional business transformation.
Microsoft Office Suite: Access, Outlook, PowerPoint, Word, Excel: Vlookups and Pivot Tables
Professional Experience
REI, Inc (Sr.Account Payable) 20202 – Present
Perform day to day activities related to vendor master creation, updates, and answer email inquiries related to these activities.
Ensure correct approval, documentation, and creation/update of our vendor master records.
Identify gaps or inefficiencies within the vendor master and inquiry processes.
Provide internal and external stakeholders guidance on standard vendor master and invoice processes.
Complete daily responsibilities and assist other teammates/leaders with ad-hoc requests.
Provide 1099 support during tax season and throughout the calendar year.
Respond to inquiries related to invoice and/or payment status in a timely and accurate manner.
Stericycle, Inc (Account Payable Associates-T&E) 2019 – 2022
Manage the card application/issuance/termination process
Reviewing card applications and employee agreement forms for completeness and approvals
Review and manage cardholder listing, account status, terminations, etc
Provide key reporting metrics for card data
Assists with day to day and any month end T&E administration
Concur support to Team Members, Card Inquires
Card Integrity backend end audit each Month
Managing the refund/repayment process for any misuse/personal expenses from Team Members
Reporting audit findings to T&E management
Manage our Corp card Reconciliation as well as tracked Card holders month expense to ensure all spend is within Policy. Partnered with HR for any identified fraud or misuse.
Stericycle, Inc (Global B2B Services and Medical Recycling) 2015 – 2019
International Accounts Payable Lead
420K invoices annually – Audits invoices for accuracy, completion and appreciate signing authority
Managed the Non-PO invoice team.
Hosted weekly AP invoice best practice training sessions
Managing Special Request including Capex project invoices, Check Request, Consolidated invoicing
Researched payment discrepancies and duplicates with an opportunity savings of $4.2M, collected $3.6M in 2018
Credit Project reconciled to collect open vendor credits
Partnering with other departments as Culture Champion to help improve our environment and strategic planning
Business Transformation Change Champion - Train, Adapt and Promote change
As part of the Business Transformation we successfully design, build and maintain Coupa implementation for US and Canada (23K team member)
Allstate Roadside Services - Northbrook, IL 2011 - 2015
Wholesale Biller/Call Rep
Tracking and reconciling provider payments for 50% of Secondary Towing activity
Investigate unrecoverable provider payments
Pursue collections on fraudulent charges
Developed sustainable relationships with several providers in multiple states, and respond to there needs in a timely manner
Collection calls on past due provider accounts
Processed paper work for company credit and customer account adjustment
Credit investigation
Developing memo's and manual invoices as needed
Trained and completed orientation for new collection representatives on Secondary Towing and effective collection process
CVS/Caremark – Northbrook/Lincolnshire, IL 2008 – 2011
File Clerk and Enrollment Coordinator
Collect/Enter patient demographics, insurance, and medical information
Received and processed new patient referrals for Specialist Pharmacy
Organized an more efficient process for sending and sorting documents for the department
Filing, copying, faxing, information per patient and department request
Met deadlines in a fast paced environment
Ability to manage multiple priorities simultaneously to toggle between different resources and screens
EDUCATION
IADT (International Academy of Design & Technology) – Graphic and Web Design