MORADEYO, BUKAYO OLUFUNMIKE

**, ********** ****, *********, **********. B63 3PU

+447********* ad0o3s@r.postjobfree.com

Professional Summary

A seasoned and empathetic Health Care Assistant with a cheerful disposition, able to relate to people from all walks of life. Patient and kind with a flexible mindset seeking work opportunities in the Hampshire area.

Skills & Abilities

Passion. This is perhaps the most important quality a care worker can exhibit.

Excellent Communication skills.

Attention to detail.

Sense of humour

Dedication

Responsible, diligent, honest and hard-working.

Outstanding time management skills.

Excellent customer service relation.

High standard of work ethics and professionalism.

Empathy

EDUCATIONAL INSTITUTIONS / QUALIFICATIONS WITH DATES

University of Ibadan, Ibadan, Oyo State. 2011-2016

English, B.A (Second Class Lower)

The Polytechnic, Ibadan, Adeseun Ogundoyin Campus Eruwa, Oyo State

National Diploma in Mass Communication (Lower credit) 2009-2011

WORK EXPERIENCE

Bank Teller Jan 2021 – Present

Wema Bank

JOB SCOPE

Accurately maintaining record of each transaction and ensuring all documentations and paper works are in place and within the compliance of the Bank.

Assisting customers with various questions and concerned related to their accounts and other bank products.

Maintaining in-depth knowledge of bank products, services, and best practices.

Provide customers with high level of services, privacy and confidentially with a friendly and welcoming manner.

Handle all transactional services, including bank deposits, monetary withdrawals, financial transfers to individual and others bank transaction such as, Personal Travel Allowance and Business Travel Allowance, for Individuals, Corporate and Governmental bodies.

Ensure compliance with CBN’S policy, Law and regulations during every transactions.

Conduct each customer’s transaction efficiently, accurately and effectively.

Carer September 2018 - December 2020

Papa Samson Gborjoh

JOB SCOPE

Providing personal care, such as showering, shaving, oral hygiene and dressing,

Administering medication

Monitoring health and well-being

Maintaining records and reporting any changes,

Assisting with meal preparation and household tasks, and providing emotional support and companionship.

General Supervisor June 2017- August 2018

Royal Resorts

JOB SCOPE

Supervised operations in all departments in the hotel. These departments are Front Office, Restaurant, Bar, Kitchen, Housekeeping, Laundry and Purchasing Unit.

Supervised the Front Desk operations such as check-in and check-out, handled emails and incoming phone calls.

Trained staff in hospitality ethics and protocols, also supervised staff members and delegated task as necessary with proper monitoring for effective output.

Created Employee work schedules on weekly basis.

Inspected guest rooms and other Hotel facilities for cleanliness and to ensure that hotel protocols are being followed.

Assisted Guests with special request such as booking extensions and supervised prompt delivery of special request.

Attended external bodies or association meetings on behalf of management board of the hotel.

Quality Control Manager April 2016 – May 2017

Kakanfo Inn & Conference Centre

JOB SCOPE

Supervised work activities of Housekeepers in order to ensure clean, orderly and attractive guest rooms.

Assigned duties, inspected work and investigated complaints of housekeeping services and laundry equipment and took corrective actions with immediate effects.

Gained feedback from the guests, attended meetings, submitted and followed on report and also assisted external Consultants.

Assigned the maintenance personnel for providing maintenance repairs to guest rooms and any other area of the hotel.

Maintained the Rooms Preventative maintenance Program and consistently kept updated records on Computer.

Oversaw the hotel services development procedure to identify any form of deviation from quality standard.

Reviewed Guests requirements and made sure they are met as soon as possible.

HOBBIES:

Public speaking

Content Writing

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