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CONTACT

Yadkinville, NC *****

240-***-****

ad0nz0@r.postjobfree.com

ACCOMPLISHMENTS

I designed and implemented an Microsoft Access Project Tracking Database for the Community Planning Division, for which I was awarded 500.00 cash award

SKILLS

Reporting Tools Crystal Reports, Microsoft Access, SQL, SQL Plus, SQL Loader, Oracle 11g, 12c, TOAD, BI Power, Excel, Outlook, Microsoft Teams, File Transfer Protocol, PG Atlas, AI prompting, Stored Procedures, Data Entry. Relational Databases,VPN, Information Management Systems, PowerPoint, Sharepoint, (Hewlett Packard 3000 MPE MP/IV,OS), Dashboards

Seasoned collaborator with 15 years of experience in meetings with management, internal/external land information users, and stakeholders. Providing Users with exceptional customized detailed monthly and quarterly Land Information Crystal Reports, BI Power reports, Excel Spreadsheets, Input/Output interactive relational Access databases. Also, worked extensively with network specialists to provide access to newly designed referral tracking systems to end users. Also worked with outside department Land Information users to OBDC connect transfer/upload land data files to Oracle network. Also, worked as a team member writing SQL queries and statements, Selecting, Inserting, Updating and Deleting tables. Also, updated new software to the desktop periodically, including VPN for remote working. Participated in daily, monthly, and quarterly meetings with co-workers and staff members via Microsoft Teams exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills for tight deadlines.

Planned Career Break:

took 3 years off in order to relocate to NC and help an aging family member.

WORK HISTORY

October 2009 - December 2020

Programmer Data Analyst Maryland National Park And Planning Commission, Upper Marlboro, MD

Daily Extracting, Importing, Transferring, Querying, and designing databases, views, and tables with data information needed for reporting.

Produced daily customized reports, including monthly and quarterly understandable and actionable reports gleaned from companies Land Data Information file, interpreting this data and reporting data findings to managers, shareholders, and internal/external users.

Received and delivered data via extract files in Ascii, delimited, pdf, excel, etc format. From multiple sources(external/internal customers, shareholders, feedback) to produce fully optimum reports for 5 divisions totaling 120 commission staff members.

Converted business requirements and rules into programming logic and code using SQL, Microsoft Excel, Access, Crystal Report, Oracle, FTP (File Transfer Protocol) some Power BI, macros and stored procedures

Daily Handling technical customer inquires and problems regarding customer reports, system databases and spreadsheets

Perform software Upgrades to new desk tops

Produced monthly reports using advanced Excel spreadsheet functions.

Participated in requirements meetings to understand business needs.

Extracted and interpreted data patterns to translate findings into actionable outcomes.

May 2005 - October 2009

Senior Computer Operator National Park Service (Kohls Systems), Washington DC

Generated reports covering details about Nat'l Park Service data, using HP3000 MPE ie operating system, and error monitoring. Deliver reports to 11 end users, Programmers, and management.

Monitored systems in operation and quickly troubleshot errors.

Change and replaced backup tapes regularly and perform detailed server backups

Performed troubleshooting of system performance bottlenecks and proposed solutions to discovered weaknesses.

Developed system maintenance schedule to prevent unnecessary downtime or avoidable interruptions.

Monitored fire, security, and duress systems, responding appropriately to alarms and emergencies.

Reacted calmly during times of highly stressful or emergency situations.

EDUCATION

Associate of Applied Science InformationComputer Technology, Department Honors

Caldwell Community College And Technical Institute, Hudson, NC

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MISHELLE REEVES

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