PRESCIOUS GATEWOOD

SENIOR BUSINESS ANALYST

ad0nx0@r.postjobfree.com contact: 240-***-****

LOCATION: LARGO, MD 20774

PROFILE:

Resourceful Program Management Leader with a demonstrated history of driving process improvement within various levels of government. Skilled in Business Analysis, IT Implementation, Public Safety, Training, Recruiting, Instructional Writing, and Public Speaking. I can make difficult decisions on the fly. I have a track record of directing cross-functional teams as well as international teams to deliver projects on time and to scope. I can provide gap analysis and needs assessments to uncover business need. I am a self-starter that requires little supervision. I am driven by challenge, undeterred by obstacles, and I have a history of meeting and exceeding expectations.

I have over 14 years of Program Management/IT experience. I am responsible for planning and coordinating all activities related to requirements gathering, analysis, design, development, and implementation of various agencies' mission-critical applications. I can interact and collaborate with clients, managers, and users with varying technical backgrounds. I am comfortable with working in a highly dynamic, fast-paced work environment while ensuring a high level of operational effectiveness. I also have over 10 years of experience in the development of training material, course delivery methods, and course delivery systems.

SOFTWARE KNOWLEDGE:

•MS Excel

•MS Project

•Jira

•Confluence

•NetSuite

•Salesforce

KEY SKILLS AND CHARACTERISTICS:

•The ability to zoom from Big Picture to Detail

•Teaching, Coaching, Leadership, Communication

•Analytical Thinking, Strategy, Decisiveness

RELEVANT EXPERIENCE:

FEDERAL PROGRAM MANAGEMENT CONSULTANT/ BUSINESS ANALYST, JUVARE, ARLINGTON, VIRGINIA

SEPTEMBER 2019 - PRESENT

•Directly supporting projects for 13 federal clients (FEMA, CBP, TSA, USDA, Senate, etc)

•Leading a team of 10+ front and back-end developers in multiple locations

•Shifting from Waterfall to Agile methodology.

•Responsible for providing each client with reports including scrum reports, schedule reports, billable hours reports, etc. on a weekly basis.

•Using Jira and Confluence for tracking projects, generating matrices, and entering user stories.

•System configuration, client consultation, and training delivery of WebEOC software.

•Assisting clients with emergency management planning, response, and mitigation.

•Business analysis for multiple federal agencies to help balance business needs with the technical constraints and to progressively ensure deliverables.

•Process improvement planning, architecture review, requirements gathering and analysis, developing design specifications, testing system functionality, developing user documentation, and managing multiple priorities.

•Understanding of SDLC, Agile methodologies, and software development best practices.

•Project management including adjusting in real time to the project plan, working with global teams with software implementation.

•Ability to describe unique organizational structures, business rules and workflows in a cohesive requirements document.

Nibin Technician – DOJ Federal Contractor (ATF), April 2018 to September 2019, Shearwater Systems, LLC, Huntsville, AL Use of Brasstrax and Bullettrax systems intelligence to identify and locate weapons used to commit criminal offenses.

PROGRAM MANAGER / EMERGENCY OPERATION SPECIALIST, CCI ALLIANCE OF COMPANIES, REDSTONE ARSENAL, AL (DOD CONTRACTOR)

October 2016 to March 2018

•Program Manager and Subject Matter Expert of Interim Measures involving Chemical Weapons Munitions (CWM) Removal.

•Worked with internal and external stakeholders.

•Support of the Directorate of Plans, Training, Mobilization and Security.

Recruitment, Special Assignment, 2010 – October 2016, Office of Emergency Management, Nashville, TN As a program manager and fire liaison to OEM my duties include participation in the analysis, design, development, implementation, and evaluation of several full-scale exercises. Reviewing AARs for completion from each section. With this department’s assistance, I participated in the largest hiring process in Nashville history for Fire Recruits. Administered each step of the hiring process.

EDUCATION:

BACHELOR OF SCIENCE, BIOLOGY

Tennessee State University, Nashville, TN

ASSOCIATE OF APPLIED SCIENCES

Volunteer State Community College, Gallatin, TN

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