Ronechia Penn

*** **** **** **. **********, AL **824 251-***-**** ad0nwv@r.postjobfree.com

A highly organized and detailed-oriented professional with 10 plus years of logistics experience including: inventory control, material handling, manufacturing, and production control. Dedicated and focused, able to prioritize and complete multiple goals, excellent acquisitions, programing, and supply inventory training and some administrative experience. Provide top quality long-term employment while pursuing a career in bookkeeping loan processing and administrative job duties. Obtain personal goals that also achieves the company's goals and objectives in order to promote success and growth.

EDUCATION

C.F. Vigor High School Mobile, AL

High School Diploma Class of 2002

CERTIFICATIONS

Escort Certification (Lowboys truck)

Department of Transportation DOT Certified

SKILLS and ATTRIBUTES

Microsoft Software Suites: Word, Excel, PowerPoint, Access, Server Networking

Fluent in English and Excellent Communication Skills

Certification: TWIC Card and OSHA 10 Certified

Residential and Non-Residential State Adjuster License and State Farm Auto Certified

WORK EXPERIENCE

Precision Pipeline Escort/ Pilot Driver Mobile, AL Dec 2016 - Dec 2021

Completed pre-trip inspection every morning/afternoon.

Checked the tires, fluid levels and lights on vehicles to ensure vehicle safety.

Maintained constant communication with the oversize load driver at all times with two-way radio.

Maintained close eye on traffic and oversize load drivers were hauling

Ensured the oversized load driver pull and find safe place to load and unload the trucks or heavy equipment.

Documented all site locations and equipment inventory before and after loading

Ensured and maintained public safety between truck drivers and other drivers while maintaining safe delivery

World Omni Financial Corp Data Entry, Mobile, AL Feb 2015- Dec 2016

Filed and entered data and processed financial loans to include finance and loan origination.

Responsible for accounting including accounts receivables and collections.

Transferred information on licenses, checks and other hard copy documents into computer database.

Handled all telephone calls, appointment scheduling, and client relations posting all data, bank reconciliations, balancing and printing daily.

Pilot Catastrophe Management Solutions Claim Processor/Adjuster, Mobile, AL Dec 2011- Oct. 2014

Prepared adjustments reports, claim handling and investigation on damage assessment

Ensured claims were-valid and settlements were made according to company practices and procedures.

Reviewed, examined, calculated and authorized Insurance claims Investigated by Insurance Adjusters.

Followed up with insured individuals regarding premium and deductibles and payments

Reviewed new files to determine current status of claims and to develop plan of action.

Collaborated with claims department and industry anti-fraud organizations to resolve claims

Followed up on potentially fraudulent claims initiated by claims representative

Sears Holding Parts Specialists/ Customer Service Rep, Mobile, AL Sept 2010- Sept 2011

Entered Data, answered multi-line telephone system, handled all telephone calls, appointment scheduling and all client’s relations. Provided excellent customer service.

Assisted customers with purchasing and ordering parts and renewal of warranties.

Ordered parts, maintained inventory of available parts, liaised with vendors in order to provide customer needs

Provided customer service face-to-face, on the phone, or through e-mail.

Counted inventory and do projections for weekly, monthly, and yearly orders using Sears ordering system.

Troubleshoot customer problems and talk with the companies we sell equipment for about the possible issues.

Fidelity Reserves Financial Service Debt Consultant/Customer Service Rep, Mobile, AL Aug 2008- Sept 2010

Developed Strategic Debt Consolidation Plans for Individuals

Provided excellent customer service

Managed and collected delinquent accounts.

Obtained information from consumers to determine the current financial situation and provide solutions.

Offered and negotiated payment arrangements that will help resolve the borrower's financial obligation.

Managed and collected delinquent consumer loan accounts- Fidelity Reserves Financial Service identified the most suitable way to resolve a balance in the best.

Gathered proper documentation from the students and maintain the appropriate follow-up.

Professional Accounting Administrative Assistant, Mobile, Al Nov 2003- January 2007

Managed accounts receivable, accounts payable, daily bookkeeping and monthly financial reports for review by president.

Handled all telephone calls, appointment scheduling, and client relations.

Provided bookkeeping for 15 clients to include posting all data, bank reconciliations, balancing and printing daily and.

Prepared correspondence to clients, federal and state agencies to remain in compliance with company requirements.

Membership or Activity:

Administrative volunteer- Recovery Ministries of Huntsville

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