Tiffany Francis

Fort Polk, LA *****

646-***-****• ad0nw3@r.postjobfree.com

VETERAN PREFERENCE: U.S. Army Active Duty Veteran. Eligible for consideration under VRA.

EDUCATION: Lehman Community College

Bachelor Of Health Science (BS) in Human Services August 2025

IAP Career College Canada

Life Coach Certification May 2021

Hostos Community College

Dental Assistant Certification May 2018

SUMMARY OF SKILLS: U.S. Army Veteran with 11+ years experience in childcare, counseling, skillful in lesson planning, customer service, administration, bookkeeping, culinary Specialist, cashier, file clerk, able to use Microsoft Word, Excel sheet spread, pos system, and AFMIS

PROFESSIONAL EXPERIENCE: U.S.Army Fort Polk 07/2021-06/2023

Culinary Specialist 60hours per week

CUSTOMER SERVICE (CLERICAL/TECHNICAL): Assist Customers to ensure comfort or safety. Assist disabled or incapacitated individuals. Dealing directly with the public which include serving customers and receiving clients or guest.

INTERPERSONAL SKILLS: provided information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skill.

WRITING: wrote labels on food which included date and time. Created new recipes or food presentations. Compiled and balanced cash receipts at the end of the day or shift. Attach identification information to products, items or containers. Adjust office equipment to ensure proper operation. Assist individuals with paperwork.

ADMINISTRATION: Analyze data to inform operational decisions or activities. Confer with managers to make operational decisions. Develop organizational goals or objectives (production schedules, recipe cards, and money handling). Attach identification information to products, items or containers. Enter information into databases or software programs (Microsoft Excel and Microsoft Word). Examine document to verify adherence to requirement.

U.S.Army, Camp Carroll

Human Resource 06/2020- 07/2021

60 hours per week

CUSTOMER SERVICE (CLERICAL/TECHNICAL): Responsible for providing personal with paperwork to get individuals started into the company, 60 hours per week. Registered over 20 soldiers into the company’s database. Worked in a high pace environment sending over 30 emails to higher ups. Maintained account records, provide notifications to customers or patrons.

INTERPERSONAL SKILLS: Getting information by observing, receiving, and obtaining information from all relevant source. Establishing and maintaining relationships with others and maintaining them over time. Developing objectives and strategies and actions to achieve them.

WRITING: Using computers and computer systems such as (hardware and software) to enter data, or process information. Documenting, entering, transcribing, recording, storing, maintaining information in written or electronic form.

Westhab, NY 06/2019-12/2019

Childcare/Counselor 20 hours per week

CUSTOMER SERVICE (CLERICAL/TECHNICAL): Administered first aid, communicated with management or staff to resolve a problem. Accompanied individuals or groups to activities. Arranged childcare or educational setting to ensure physical safety of children assist individuals with special needs.

INTERPERSONAL SKILLS: Aided 100 students with homework and class work assignments. Assisted in the creation of the classroom environment being conducive to learning and appropriate to the physical, social, and emotional development of students. Awarded 20 students with student of the month certificates when earned to boost participants and enthusiasm

WRITING: Ability to develop and implementing child and youth facility-based programs. The ability to plan and organize work, analyze problems to identify significant factors. Accompany individuals or groups to activities. Arrange childcare or educational setting to ensure physical safety of children assist individuals with special needs.

YMCA, NY 06/2017-08/2018

Childcare 40 hours per week

CUSTOMER SERVICE (CLERICAL/TECHNICAL): Coordinated athletic or sporting events or activities. Create technology based learning materials. Assist students with special educational needs. Administer first aid, communicate with management or staff to resolve a problem. Providing personal assistance, medical attention, emotional support, or other personal care to others such as co-workers, and subordinates by telephone, in written form, e-mail, or in person.

INTERPERSONAL SKILLS: Maintained a safe environment for campers to play freely by monitoring campers playing space. Developing constructive and cooperative working relationships with others, maintaining them over time.

WRITING: Developed reporting procedures for tracking the effectiveness of various programs. Evaluated programs to determine necessary equipment and supplies and regulated inventory controls. Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

VOLUNTEER:

Soup Kitchen 2016 Toy Drive 2019

KEY ACCOMPLISHMENTS:

Chosen to attend Fort Lee, Virginia for the U.S. Army Culinary Competition. Played a vital role in the team’s success in developing and preparing for the “Centerpiece Table” for competition at the 46th Annual Joint Culinary Training Exercise. Recognized as having the most excellent display in show, competing against eight other joint military service competitors. Stepped up to the plate to share knowledge and experience which was instrumental in the initial instruction of the CFSD to the new soldiers of first platoon. Inherited duties and responsibilities far my rank and completed all required tasks with proficiency.

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