Administrative Assistant Data Entry

Jacquelyn Cragg

*** *. *** ***, *********, CA ***32

Cell: 714-***-****

Email: ad0nv2@r.postjobfree.com

Summary

Enthusiastic and well-organized Administrative Assistant with a solid background in data entry, schedule management and prioritization abilities. Administrative professional offering excellent communication and computer skills. Meets deadlines and works with a high level of multicultural awareness and adaptability. Detail-oriented and driven with expertise in problem solving and managing daily office functions. Highlights

• Strong organizational skills • Creative problem solver

• Listening skills •Excellent communication skills

• MS Windows proficient • Database management

• MS Excel proficient • Energetic work attitude

Accomplishments

Customer Assistance

• Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.

Conflict Resolution

• Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and ensure customer satisfaction. Computed Data Reports

• Provided required weekly, monthly and quarterly reports listing sales figures and client track records. Experience

Administrative Assistant

January 2023 to August 2023

Kforce Staffing – Brea, CA

Responsible for answering emails, take messages, or transfer email to appropriate individuals. Conduct research, compile data, and reply back to team members for legal questions. Conduct searches to find needed information, using such sources as the Oracle Database and Internet. Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution. Locate and attach appropriate files to incoming correspondence requiring replies. Create, maintain, and enter invoices into database using processing system, and Oracle database. Perform general office duties, such as ordering supplies, maintaining records, and performing basic bookkeeping work. File and maintain records. Sort and mail checks. Maintain and update filing, inventory, mailing, and database systems. Open, read, route, and distribute incoming mail. Answer telephones, direct calls, and take messages. or other materials and routine to team members.

Administrative Assistant

September 2021 to January 2023

Sincerus Solutions - La Mirada, CA

Responsible for processing invoices, managed over 800 monthly invoices for analysts and purchasing department and maintained accurate processing and verification. Created and updated tracking spreadsheets with formulas on the latest Microsoft Excel version. Completed forms, reports and records to quickly handle documentation for analysts and shipping managers. Interacted with Analysts and Professional Service Personnel to receive orders, direct activities and communicate instructions. Continually sought methods for improving daily operations. Generated track records to foster office efficiency. Managed filing system, created physical and electronic records to maintain current, accurate and compliant documentation. Administrative Assistant

December 2020 to July 2021

Adecco Staffing - Garden Grove, CA

Responsible for entering sales orders, creating invoices and emailing them to customers. Creating purchase orders and emailing them to vendors. Monitored attendance records by taking note of staff work time, vacation time, and personal days. Performed research to collect and record industry data. Supported the logistics department by creating Packing Slips and Commercial Invoices for shipping. Restocked supplies and placed purchase orders to maintain adequate stock levels in Inventory and supply closet. Maintained / Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data. Directed customer communication to appropriate department personnel. Administrative Assistant

September 2008 to June 2020

Inland Products Inc. – Fullerton, CA

Responsible for customer service relations, sales, AP/AR, data entry, filing. Communicated with vendors regarding back order availability, future inventory and special orders. Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems. Managed quality communication, customer support and product representation for each client by phone and email. Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders. Processed daily invoices and billed renewed invoices to clients. Developed and updated spreadsheets to track shipments and sales records for shipping and sales teams. Sorted and delivered mail to each department. Education

Fullerton Jr. College: Fullerton, CA, Orange: 2 years completed. General Studies

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