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Employee Engagement Performance Management

Location:
Kailua Kona, HI
Posted:
October 27, 2023

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Resume:

I am an experienced Administration and Human Resource professional with over 25 years of experience, including eight years in management. I possess the skills and qualifications necessary for the current position and am confident in my ability to carry out responsibilities to the highest standards.

With my extensive experience in HR, I can offer a wealth of knowledge and expertise to handle various challenges that arise in the field competently. I possess exceptional skills in providing solutions to complex HR situations and pay close attention to details. I am confident that my expertise can be an asset to any organization.

I have successfully optimized employee capabilities through the effective development and execution of training programs. My approach to improving departmental efficiency is strategic and focused. I have received extensive recognition for limiting risk and establishing creative strategies to optimize internal operations.

I have extensive experience in state labor relations, employee lifecycle, employee relations, management, and employee training. This allows me to provide comprehensive and effective solutions to ensure the organization's success. With my extensive experience and knowledge, I can offer innovative and practical strategies to help the organization achieve its goals. I am confident that my contributions can help to enhance the organization's performance and position it for long-term success.

I possess exceptional skills in creating job classifications, developing comprehensive job descriptions, executing and managing organizational restructurings, and overseeing position control. I have a proven track record of success in these areas. Whether it's streamlining operations, adapting to changing market conditions, or managing complex transactions, I have the expertise to help organizations succeed and thrive.

Head of Administration & HR Manager, 10/2022-10/16/2023 Hawaii Landscaping, LLC. / Kalua Kona, HI

I was entrusted with the responsibility of expanding the company's fleet of vehicles and increasing the headcount. Although the initial target was to add five vehicles to the existing one and hire fifteen new employees, I was determined to exceed these expectations. Through my diligent efforts, I was able to go above and beyond by adding six new vehicles to our fleet and recruiting eighteen fresh talents, all within a record six months. My outstanding performance surpassed the set objectives and played a pivotal role in driving the company's remarkable growth.

I implemented various effective procedures to drive sales, streamline employment processes, provide comprehensive training, and recruit high-quality employees. This ensured that our organization was fully prepared for our imminent launch and could operate efficiently in a highly competitive market. Throughout the process, I focused strongly on the needs of our customers and employees, working closely with all stakeholders to develop and maintain a positive work environment.

During my first three months at the company, I conducted a thorough analysis and evaluation of our employee compensation and benefits programs. This process helped me gain a comprehensive understanding of our current compensation structure and benefits offerings. With this knowledge, I made informed decisions on optimizing our programs to better meet our employees' needs and attract competent candidates. As a result, the company is in a much better position to offer competitive compensation and rewards packages, which has helped us attract and retain top talent. This has had a positive impact on the entire company, as our employees are now more motivated and engaged, leading to improved productivity and overall success.

Head of Administration & HR Manager, 09/2021-07/2022 Hawaii Farming, LLC. / Kamuela, HI

During my first 90 days at the company, I conducted a comprehensive analysis of the organization's payroll system. I compared our existing system with the latest market standards and found we were falling behind in functionality and cost-effectiveness. Based on my evaluation, I replaced the previous payroll provider with a better alternative that not only came with more features but also resulted in significant cost savings of over $25,000 for the company. The transition to the new payroll system was seamless and met all business needs and expectations.

I performed a thorough analysis of our current employee benefits and compensation programs, evaluating potential areas for improvement. Through collaboration with the Executive Team, I identified cost-saving opportunities and implemented several changes that resulted in significant savings of $45,000 for the company. These changes included negotiating better rates with insurance providers, optimizing the company's retirement plan offerings, and streamlining the benefits enrollment process. Overall, my efforts ensured that the company's employees received competitive and comprehensive benefits packages while simultaneously reducing costs for the company.

As the person in charge of administration and business workflows, I took the initiative to implement streamlined procedures for marketing, production, sales, and invoicing in preparation for the launch of a new product. Using my expertise, I efficiently managed accounts payable and procurement domestically and internationally to ensure seamless company operations. My approach involved identifying inefficiency and instituting changes to enhance productivity while focusing on quality and accuracy. Throughout this process, I worked closely with various teams to ensure everyone was on the same page and that we met our goals within the given time frame.

I oversaw the entire process and ensured our operations ran smoothly.

I effectively managed various complex HR issues, including employee evaluations, promotions, disciplinary actions, terminations, and compliance with regulations. I created tailored training programs for multiple departments to improve employees' skills. I also introduced an investigative program and provided training to managers on how to carry out proper investigations while ensuring employees were treated with fairness. I consistently achieved exceptional results by taking a proactive approach to HR management.

West Hawaii Region, Human Resources Specialist V, 07/2020-05/2021 Hawaii Health System Corporation, Kona Community Hospital / Kohala Hospital

I provided highly effective solutions that ensured success through my extensive knowledge and experience in state labor relations, employee lifecycle, employee relations, management, and employee training. I accomplished this by developing employee training programs, improving employee relations, managing organizational change, and ensuring compliance with labor laws.

As part of my responsibilities, I developed a comprehensive training program to promote effective training and support employee development. The training program included various modules covering employee development aspects, such as skill enhancement, leadership development, communication skills, and more. To ensure the program's success, I facilitated its implementation by working closely with the management team to identify the training needs of employees and customizing the program accordingly.

I had the opportunity to work closely with Corporate and Union Representatives on various employee investigations. As part of this process, I gathered and analyzed data, conducted interviews, and prepared detailed reports on the findings. Furthermore, I worked collaboratively with the legal team to ensure investigations were conducted in accordance with company policies and legal requirements. This experience gave me a deep appreciation for the importance of maintaining fairness and objectivity in all investigations and underscored the critical role that effective communication plays in resolving workplace issues.

I was pivotal in creating job classifications that accurately reflected the skills and responsibilities of various roles within the organization. I created clear and comprehensive job descriptions outlining employee expectations. I managed organizational restructurings, ensuring that they were executed in a way that minimized disruption to the business while creating a more efficient and effective structure. I oversaw position control, ensuring the right people were in the right roles and that there were no gaps in the organization's workforce.

Human Resource Business Partner V 07/2018-12/2019 Curtiss-Wright Industrial - Portland, OR / Arlington Heights, IL

I had the privilege of working closely with a diverse group of senior leaders, both domestic and international. Together, we created and implemented highly effective HR policies and procedures aligned with the company's overarching goals. By analyzing the organization's needs and challenges collaboratively, we designed and implemented strategies that improved employee retention, fostered a positive work environment, and supported the overall growth and development of the company.

I took an active approach to ensure compliance with regulatory requirements at different levels, such as HIPAA, OSHA, and labor laws. This involved conducting thorough research and analysis, reviewing policies and procedures, and taking corrective measures as required to ensure compliance.

I designed and implemented extensive training programs for both employees and management. I made sure that the HR policies were aligned with the organization's objectives, vision, and procedures, providing a strong foundation for the organization's success. My unwavering commitment to these tasks ensured that the organization functioned efficiently and effectively while adhering to all relevant regulations.

Missionary Work, 06/2015-05/2018 Costa Rica

I have had the privilege of creating and implementing a transformative English and core curriculum that positively impacted individuals from the ages of 4 to 55.

Executive Administration / Human Resource Manager 02/2009-04/2015 Columbia Industries - Hillsboro, OR

As an executive administrative assistant, I provided exceptional support to the Board of Directors, CEO, Vice President, and General Manager. My attention to detail and skill in managing complex calendars, scheduling appointments across multiple time zones, arranging travel, and preparing comprehensive reports was unmatched. I was responsible for conducting extensive research on various topics, compiling data, and maintaining confidential files to ensure that the executive team always had the necessary information to make informed decisions. My assertive approach and ability to prioritize tasks ensured that the daily operations of the executive team ran smoothly.

I was responsible for devising and executing effective strategies to attract and retain high-quality talent. I also developed comprehensive hiring plans that helped the company in building strong and dynamic teams, equipped to tackle new challenges and opportunities. As a result of my contributions, the company was able to grow from a modest workforce of 60 to a workforce of over 300 employees within the first year. Leveraging my expertise in position control, I effectively managed the allocation of positions across multiple departments, ensuring that each team had the necessary resources to achieve their objectives and goals.

I demonstrated the ability to effectively manage relationships with team leaders and customers both domestically and internationally. Through proactive efforts, I established and maintained effective communication channels that catered to their needs and expectations, resulting in

positive outcomes. I made sure that the company achieved sustainable growth and long-term success. I placed great importance on improving and effectively managing employee benefits, which included providing competitive salaries and benefits packages that met their needs. Additionally, I ensured that employees had access to ongoing training and development opportunities to help them excel in their roles.

CERTIFICATIONS: ASTD Professional Training, Development & Management, ASTD Change Management, ASTD Certified Professional in Talent Development

SOFTWARE EXPERIENCE & COMPUTER SKILLS: HIRS, Jobber, Aspire. UAttend, ATS,

Google Docs, Microsoft Suite, Outlook, Microsoft 365, WebEx, Skype, Concur, Mac,

SharePoint, Toolbox, Meeting Manager, Zoom, GoTo Meeting, Traknet, Epic, ProvLink, Nice, NC, LAWSON, ASPIRE

REFERENCES:

Kerry Vekhov, Supervisor, 808-***-****

Jimmy Clarke, Supervisor, 503-***-****

CeCe Butterweck, Work Associate, 808-***-****

Jesus Menendez, Work Associate, 808-***-****



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