Caitlin Santiago

Woodside, NY *****

917-***-**** / ad0nu4@r.postjobfree.com

Work Experience:

TDI New York, NY

Executive Assistant 1/22 – today

Calendaring for multiple executives

Transportation and hotel accommodations for events

Handling / distribution of all incoming mail

Coordination of internal meetings – including management of breakout rooms, minutes, and catering

Event planning from small client lunches to company holiday parties

Reorganization and upkeep of filing system

Expense reporting for finance team

Schweiger Dermatology Group Long Island City, NY

Executive Assistant 9/18 – 9/20

Started out as executive admin – promoted in less than a year to executive assistant to the CFO, CDO, and assisted with corporate development (hiring)

Event Planning for both large and small groups (including catering, scheduling, booth design for conferences, etc.)

Heavy calendar scheduling and personal assistant duties for C-level executives

Screening/reference checking/first point of contact for all potential provider new hires

Travel booking for both business and personal trips (flights, hotels, car service, dinners, etc.)

Ordered and picked up lunch while staying aware of dietary/religious restrictions

Expense reports/filing of receipts

Purchased gifts for employees/families, including flower arrangements and sympathy gifts

Created system from the ground up for our Advanced Practice Practitioner program (spreadsheets, filing system, credentialing, scheduling, etc.)

Lowered corporate spending within our department by over 20% by analyzing, negotiating, and comparing different spending options

Handling of malpractice insurance (first point of communication for all questions, renewals, etc. from over 200 providers)

Oversight of front desk staff operations

Vendor management

Belkin Burden Wenig & Goldman New York, NY

Front Office Administrative Assistant 8/15 – 9/18

Gatekeeper / first point of contact for all high profile clients, attorneys, tenants, and delivery personnel for a major firm

Answered and screened 300+ calls a day – minimized call loss by over 20% by utilizing prioritization and multitasking skills

Scheduled conference rooms for over 50 attorneys - coordinating client meetings, appointments, and depositions – while taking care of any catering as requested

Coordinated with court clerks, judges, attorneys, and tenants on various issues using Outlook and iManage

Handled spillover from legal secretaries (proofreading documents, ordering car service, mailings, etc.)

Correspondence with office services to ensure prompt delivery of all mailings, packages, and served papers to appropriate attorneys/employees

Standard clerical work and oversaw daily operations of the firm

Education:

Queens College

Biology, Anthropology major

Additional Skills / Information:

Software: Advanced Microsoft Office (Word, Outlook, Excel, PowerPoint), iManage, CRM, Apple products, Photoshop, Concur, UltiPro, Adobe, Salesforce CRM (both front and back end)

Languages: Beginner/Intermediate Spanish (conversational/reading, writing)

Interests: Humanitarian work (worked with Fuller Center for Housing as laborer), gaming, hiking (trekked to Everest base camp), music, singing

Contact this candidate