Jacqueline Johnson

Lancaster, TX *****

ad0nu3@r.postjobfree.com

+1-940-***-****

Highly qualified, energetic Certified Nurse Assistant with excellent analytical, organizational, and creative skills. A compassion for caring for patients of different cultures and all walks of life. Gift of solving complex situations in an effective way by showing the ability to research and get proper resources to give benefit to caring for the patients in this company. Authorized to work in the US for any employer

Work Experience

Pharmacy Clerk/Cashier/Technician Trainee

Red Oak Drug - Red Oak, TX

June 2021 to October 2023

• Customer service skills, ethics, observation, knowledge of durable medical equipment inside patient care.

• Teaching use of, ostomy, catheter, incontinence supplies, and wound care supplies and tips etc...

• Handle tasks of processing transactions, deposits,

• Maintain Inventory with accuracy, inputting new Items for retail, receiving and shipping Invoice comparison and stats.

• Knowledge of Medical Terminology products, UPS shipping system, Order Express, Pioneer, OSHA safety, HIPPA, Pharmacy Technician Training, Medical Billing Coding, RE-Calls, MRA updated.

• Obtain Documents Needed Insurance to assist Pharmacist and pharmacy technicians. Caregiver/Personal Assistant

Home Care Book - Dallas, TX

June 2020 to June 2021

Evaluation of clients, cooking, cleaning, catheter care, transfers, assistance with walking, Dementia care, ALS care, grocery shopping, budget finance, daily logs input and output, patient transportation, documentation for evaluation and Physician appointments, communication with family and COVID 19 training and protection along with vital signs., reading physician orders and helping to communicate for exceptional care.

Home Coordinator/Residential Staff Support

Daybreak Community Services - DeSoto, TX

October 2018 to February 2020

Present

• Highest quality of services to the residents of group home which meets special needs

• Identifies the needs and interests of residents to create activities that ensure the rights of all individuals are met and respected.

• Enforces the Policies and Procedures that provides guidance and support for residents regarding quality of living and independence.

• Encourages residents to participate in activities like outings, trips, social and community forums and other events. Over see activities, budget

• Responsible for scheduling maintenance requests, Transportation to Physician Appointments.

• Give Medications that have been Deligated by Registered Nurse, vital signs

• Ensure that menus are posted, and each individual diet is met through different cooking techniques

• Problem solving skills, ability to comfort residents. Customer Care Skills for residents, there families, personnel and visitors coming and going from the home at various intervals.

• Computer application software such as Task Master Pro, Microsoft Access, Microsoft Excel, Microsoft Publisher and Microsoft Word to name a few.

• Write reports, SDL, IBAM, memos and use email to correspond to give proper care to residents

• Filing systems archiving database records and updating resident listing information, In- Services

• Manage hiring, training, scheduling, and supervising the group care team August 2009 Home Care Provider, Lancaster, TX

To

Present

• Administer prescribed oral medications under, written direction of physician or as directed by home care nurse and aide. Change dressings and Wound care.

• Check vital signs.

• Attend full care to children with, ADHD, Mood disorder, Sensory Issues, Speech Therapy, Occupational Therapy, and Physical Therapy issues. Homeschooling, Foster Connections, and Kinship program

• Maintain records of patient care, condition, progress, and problems in order to report and discuss observations with a Physician or case manager.

• Provide patients with help moving in and out of beds, baths, wheelchairs or automobiles, and with dressing and grooming.

• Hospice Care

• Change bed linens, wash and iron laundry, and clean patient and quarters.

• Plan, purchase, prepare, and serve meals to patients and other family members, according to prescribed diets.

Unit Secretary/CNA

Texas Health Presbyterian Hospital Denton - Denton, TX June 2007 to August 2009

HIPPA Guidelines, JACHO and OSHA regulations, transcribing Physician orders.

• Scheduling follow-up appointments for patients in accordant with established procedures. Along with adequate data input for diet orders, lab/pathology orders, medication orders, radiology orders, medical supply orders, etc.

• Answering multiple phone lines in a professional and courteous manner within minimum rings.

• Liaising with patients, general practitioners, health care professionals, and patient's family members in a compassionate and kind manner.

• Receiving patients in a polite and courteous manner, monitoring the patient's flow into the treatment and consulting rooms.

• Receiving and conveying messages in writing, electronically and verbally.

• Registration of patients

• Input and Tallied data into daily logs and spreadsheets to provide monthly statistics to Administration

• Monitoring the clinical and stationery supply levels, and placing orders as needed and for inventory.

• Booking and organizing doctors and staff meetings as directed.

• Obtain chart documents/ medical images by scanning, filing, and faxing the documents and preparing these items for patient charts for a successful transfer of patients by ground or air transportation to another facilities

Unit Clerk/ Certified Nurse Aide

Denton Regional Medical Center - Denton, TX

March 2000 to May 2007

May 2007

• Interview patients to obtain medical information and measure their vital signs, weight, and height.

• Show patients to examination rooms and prepare them for the physician.

• Record a patient's medical history, vital statistics,and information such as test results in medical records.

• Prepare and administer medications as directed by a nurse or physician.

• Collect blood, tissue or other laboratory specimens, log the specimens, and prepare them for testing.

• Contact medical facilities or departments to schedule patients for tests or admission.

• Perform general office duties such as answering telephones, taking dictation or completing insurance forms.

• Inventory and order medical, lab, or office supplies and equipment.

• Perform routine laboratory tests and sample analysis.

• Set up medical laboratory equipment.

• Keep financial records and perform other bookkeeping duties, such as handling credit and collections and mailing monthly statements to patients

• Experience in Labor and Delivery, Newborn Nursery, Postpartum, Ante-partum, Pediatrics, Intensive Care unit, Progressive Care unit, Emergency Room, Medical/ Surgical unit, Endoscopy Lab, and Cardiac Cauterization Lab

Histology Assistant/ EKG Technician

Denton Community Hospital - Denton, TX

September 1998 to October 1999

Logged in specimens, Proofread Physicians reports before final signature

• Filing, Typing, Answer multiple phone lines, Set up Cryostat for Pathologist to freeze tissue for analysis, tissue labeling

• Changed solutions and stains out weekly, Stained slides, Disposed of specimens according to policy and procedure

• Administered 12 lead EKG's, cardiac monitoring, input billing codes and charges

• Inventory

• Cleaning Equipment

• Maintained patient records

• Coding, Billing, Data Entry

Education

Some college in Pharmacy Technician

Penn Foster - Remote

August 2023 to Present

Some college in Medical Billing & Coding

Ashford University - Remote

September 2021 to Present

Some college in Medical Assisting

Sanford Brown - Dallas, TX

June 2013 to November 2013

Associate in Non-Graduate Nursing

North Central Texas College - Corinth, TX

2005 to 2006

College Prep

Denton High School - Denton, TX

May 1998

Skills

• Certified Nurse Assistant, CPR certified, Pharmacology Training, Electrocardiogram Training

• Child/Sibling teaching certificate, Adoption/Grief certification, Fetal Demise training, Breast feeding support certified, Time Management Planner, Administrative Skills with financial files and statues of limitations, Xerox records Appointment scheduler, Inventory, Proofread Pathology reports before final signature, Cryostat for frozen sections and tissue labeling, Stained slides,

• Department billing/coding, Review and editing policies and procedures, HIPPA guidelines, JACHO and OSHA regulations, Insurance clerk, Registration, Statistics of monthly logs and census for hospital supervisors and administration, Transcribe Physician orders, Referrals, Medication records, Data Entry, Filing, Typing, Shorthand, PBX operator, First assist with circumcisions, Blood Pressure Checks, Assist with total and independent care of patients, Setup transportation by ground or air flight to other facilities, Telemetry training

• ICU Experience

• Hospice Care

• Medication Administration

• Medical Billing

• Nursing Aide (10+ years)

• Microsoft Access

• Microsoft Office

• Medical Records

• Insurance Verification

• Vital Signs

• ICD-9

• Triage

• Laboratory Experience

• Special Education

• EMR Systems

• CPT Coding

• ICD-10

• Medical Scheduling

• Medical Terminology

• Anatomy Knowledge

• Phone Etiquette

• Microsoft Publisher

• Personal Assistant Experience

• Catheter Care

• Medical Office Experience

• Supervising Experience

• Caregiving (10+ years)

• Case Management

• Epic

• Medical terminology

• Medical records

• Anatomy knowledge

• EMR systems

• Hospital experience

• Documentation review

• Customer service

• Laboratory experience

• Proofreading

• HIPAA

• Vital signs

• Pediatrics

• Medical coding

• ICD-10

• ICD-9

• Pioneer RX (3 years)

• Order Express Cardinal Health (1 year)

Certifications and Licenses

Driver's License

CPR Certification

First Aid Certification

Contact this candidate