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Customer Service Data Entry

Location:
Tacoma, WA, 98418
Posted:
October 27, 2023

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Resume:

Rosemarie H. Flores

**** * ********* ** ******

WA 98409

425-***-****

ad0ntt@r.postjobfree.com

At CellNetix and Bloodworks, I worked effectively as a Courier Operations Support Team Lead for Logistic Laboratory Transportation. I accurately follow standard operating procedures. I have excellent written and verbal skills and can assure correct routing of items with little-to-know supervision.

Goals: A position that encourages and utilizes my people skills, customer service abilities and overall business skills for the betterment of the company.

-Work experience and Qualifications-

Courier/Lab aide/Dispatcher

March 21, 2020 - Current

Courier for critical blood that is regularly scheduled, STAT, and URGENT deliveries to local hospitals/care facilities.

Laboratory Aide receiving medical samples; documenting in a database, and assign to a specific laboratory within the company for processing.

Dispatcher required multitasking with a busy multi-line phone, data entry, assigning deliveries and pickups of blood products with couriers or vendors.

Excellence in documentation, detail and time management required in all departments.

Independent courier

September 9, 2017 – Current

Courier for Pharmaceutical and Medical supplies to Senior Care Facilities as well as Home Health Care Facilities.

Pickup and deliver STAT samples to main lab facilities.

Home Care Provider

November 2018 – December 2019

Daily care for clients in bathing, bathroom functions, feeding, general grooming.

Organized medications and scheduled the taking of such.

Made Dr. Appointments, scheduled transportation. Companion to the clients.

Worldwide Flight Service (British Airway)

Customer Service

August 2018 – November 2018

CSA Front counter customer service, assisted with customer check-in, travel issues and problem solving.

Departure Gate included boarding passes, reissue tickets with over booked flights, problem solving with travel issues.

Protective Coating

Packaging/Unmasker

May 2015 – August 2018

Packaging and securing aircraft parts for damage free delivery.

Inspection prior to shipping to insure quality.

Unmasking included cosmetic repairs on aircraft parts. Documentation of and maintaining of records for quality control.

BBS

Packaging

11/2014 – 05/2015

Warehouse duties Pick and Package of various merchandise to prepare for shipping including, receiving and processing of incoming merchandise. Promoted warehouse safety. Prepared pallet for delivery drivers to pick up merchandise to deliver to customers.

Link Staffing “Tommy Bahamas D.C.”

Warehouse Associate

01/2014 – 08/2014

Compare inventory to office records, such as sales orders, productions records, and purchase invoices to obtain accurate inventory. General knowledge or warehouse and industry practices. Pick and Pack merchandise, including Quality Control.

Defense Commissary Agency

07/2009 – 10/2011

Store associate

Verifies clerical computations against physical count of stock and adjust any errors in computation or count, also investigate and report reasons for all discrepancies. Prepares reports, such as inventory balance, price lists, and shortages, including deleted items, defective items, and all unused item Operate all office machines such as computer, fax, copiers; as well as cash register, RMU devices. In-depth knowledge of stocking and cleaning grocery shelves and maintain back stock in good order. Hands-on experience in using box cutter, pallet jacks, hand truck, on all receiving equipment, including on-site garbage disposal. Able to give accurate and detailed information to customer regarding products. Follow procedures for safe food preparation, pricing, assembly, and presentation of the fruit and vegetable department.

Aviation Technical Service

Inventory Clerk

01/2006 – 11/2008

Maintained warehouse supply, which includes all aircraft parts both internal and external. Inventory Control, which includes assigning tools to mechanics and checking them back into inventory. Computer Operations, Daily Data Entry, including verifying data & preparing materials for printing.

Dunham & Smith Agencies/EURPAC

Merchandiser

06/2003 – 06/2005

Monitor expiration dates on prepackaged items and remove any items that have passed their freshness dates. Followed store floor plans for stocking shelves with merchandise and displaying for end-caps and quad displays. Receive and process incoming orders for grocery items. Communicated clearly and positively with co-workers and management.



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