Operations Manager Administration

BELEN

RUIZ

Bronx, NY *****, 407-***-****, ad0ntk@r.postjobfree.com

PROFESSIONAL SUMMARY

Skilled Administrative Manager brings exceptional leadership and workflow coordination skills. Meticulous critical thinker honors team member strengths to inform resource allocation. Adept communicator and empowering mentor with dedication to team development. Adding a complete management of time and multitasks

SKILLS

• Stakeholder management

• Problem-solving

• Business strategies

• Quality standards

• Policy development

EXPERIENCE

Operations Manager

Hilton Orlando, FL

May 2022 - Dec 2022

• Implemented quality control strategies to protect business assets and minimize waste.

• Planned and implemented recruitment strategies and judicious planning to achieve operational objectives.

• Employed conflict management techniques to optimize customer satisfaction and retention.

• Synchronized work to improve efficiency, eliminate bottlenecks and streamline processes.

• Use problem-solving abilities to anticipate and troubleshoot issues threatening to disrupt operations.

• Determined operational strategies to bring procedures and personnel in line with company values.

• Organized resources, supplies and teams to meet operational demand and core metrics.

• Analyzed deficient areas to resolve process inefficiencies. Assistant Administration Manager

Disney Orlando, FL

April 2021 - March 2022

• Liaised between staff, customers and vendors to streamline flow of information.

• Assigned tasks to associates, tracked progress and updated clients to facilitate administrative operations.

• Conducted meetings to facilitate projects and appropriate time and talent. Company Assistant

Floor & Decor Orlando, FL

January 2021 - March 2021

• Managed incoming and outgoing mail, packages and faxes. B

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• Scheduled meetings, trips and appointments for team and maintained master calendar.

• Compiled records, materials and forms needed to handle different requests.

• Supported meetings by setting up spaces and taking detailed notes.

• Offered professional first impression to visitors and callers and gave knowledgeable assistance. EDUCATION

Bachelor of Business - Business and Management

Universidad Ecotec, Guayaquil, Guayas

March 2024

LANGUAGES

Graduated with English B from Oxford IB Diploma Academy Self-taught learning of Chinese, Italian and French. COMMUNITY SERVICE

- Active member in animal rescue (EC Paws)

- Literacy for children without resources

ADDITIONAL INFORMATION

Personal Skills:

- Teamwork

- Management leadership

- Communication

- Project advice

- Accompaniment of projects

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