Adela Robo

Construction Administration Professional

Wethersfield, CT 06109

ad0nsz@r.postjobfree.com

+1-917-***-****

Authorized to work in the US for any employer

Work Experience

Construction Administrator

NelliganWhite Architect - New York, NY

March 2020 to October 2023

• Responsible for all projects Submittals and RFIs logging and sending to proper consultants.

• Responsible to be on top for each Project and their respectful Submittals and RFIs. Making sure to be returned on time with the dates given from consultants and returned to each GC in the time needed, avoiding any breach of contract.

• Assisting with physical samples sent to the office. Taking photos of each sample and adding the photos to each submittal as needed.

• Using E-builder, DropBox, Camp, OneDrive and email to return Submittals and RFIs with transmittals included.

• Using XL logs for each project to keep all Submittals and RFIs updated for each project manager with dates of when they were sent to us, how long does each consultant have to review and what date they all must return back to the client (GC) making sure the dates are correct for each project when a consultant returns. Also when we return Submittals and RFIs back with their respectful action. I made sure to add the dates accordingly informing the project manager via email and XL logs for their morning meetings.

• Creating different XL Logs for each projects Submittals and RFIs to keep track what was later form consultant and what was returned late back to GC (Client)

• Maintaining XL Logs for all projects and their special Submittals in one, along with separate CL Log of All projects respectful RFIs in one to keep track and inform the project manager, so he/she is updated.

• Responsible in auditing each project as needed.

• Sending XL logs each week to specific consultants for all projects. Specifically what Submittals and RFIs are in their court, including what date they were sent to them and when are they are due back from them.

• Assist with calls in the office when needed. Taking messages and making sure nothing gets lost. If needed also assisting with adding everything to their respectful place in the office. Relationship Banker / Manager on duty

JP Morgan Chase Bank - New York, NY

2010 to March 2020

• Manage assigned customers and proactively meeting with them in person and over the phone to build lasting relationships and discover financial needs.

• Provide tailor products and service recommendations such as types of personal and business accounts, credit cards, and various loan products.

• Partnering with Specialists (Financial Advisors, Mortgage Bankers and Business Relationship Managers), to connect customers to experts who can help them with specialized financial needs

• Research, resolve and provide solutions to customers' issues with regards to their bank accounts by adhering to policies, procedures and regulatory banking requirements

• Responsible for identifying fraud by utilizing all available tools such as system messages prompting to review key security features, and minimizing losses by implementing KYC tools

• Sharing and setting up self-service options for customers to access their accounts 24 hours a day/7 days a week which include paperless statements, mobile and online banking and overdraft protection options

• Deliver outstanding customer service which has earned me to be awarded by management 5 times in a row the "Always being courteous and professional" award.

• Educating customers and helping them getting comfortable with new technology implemented to provide them with a better, faster and safer way of banking. Bank Teller

Atlantic Bank of New York - Queens, NY

2009 to 2010

* Handled customers' financial transactions such as deposits, withdrawals, cash advances, loan payments, check cashing among others accurately and efficiently.

* Perform daily teller cash counts and vault audits at days end and enforcing dual control procedures at all times to prevent any bank losses.

* Ensure adequate supply of money for Automated Teller Machines on a daily basis

* Resolve customer complaints and answer customers' questions by phone and in person regarding their accounts in accordance to bank policies

* Help enforce all security and safety procedures especially at the opening and closing of the branch Education

Associate of Arts in Business Management

Borough of Manhattan Community College - New York, NY 2009

Skills

• Team Management. Complience anti fraud (10+ years)

• Greek

• Banking

• English

• Business Management (4 years)

• Construction administrative experience (4 years) Awards

5 keys recognition

May 2016

• Exceed expectations.

• Always being courteous and professional.

• Doing the right thing

• Going above and beyond as an individual, and as a team player

• Being ready to tackle any obstacle given

• Never letting the team and management down

• Always ready and eager to learn new skills, while perfecting the ones I have Additional Information

SKILLS

• Strong communication skills, both verbal and written

• Team-oriented with a strong sense of ownership and accountability

• Quick learner and comfortable adjusting to continue policy changes

• Highly motivated with the ability to multi-task and remain organized in a fast-paced environment

• Extremely positive goal getter

• Always ready and alert

• Always ready to go above and beyond and learn new skills on the way

• Proficient with Microsoft Office (Excel, Word, PowerPoint, Outlook)

• Fluent in English, Albanian and Greek

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