Bertina Lamping

Senior Underwriting Analyst

ad0nr3@r.postjobfree.com • 210-***-****

San Antonio TX

Hardworking and focused professional with 20+ years of experience in evaluating and closing complex portfolios. Proficient in addressing and responding to client concerns and delivering on company goals. Skilled at communicating with underwriters and other team members to track down remaining requirements under tight deadlines. Leveraged strengths to increase sales and productivity while cutting costs, wastes and fraud.

Skills

Underwriting

Mortgage Lending

Financial Expertise

Risk Analysis and Loss Control

Client Relationships

Customer Interaction

Career Experience

PenFed Credit Union, San Antonio, TX 11/2021 – 11/2022

Senior Quality Underwriting Analyst

Resolved numerous underwriting issues by implementing best practices and problem-solving strategies to move loans into closing. Balanced numerous decision factors, from debt ratios and property valuations to feedback from attorneys, title companies and government offices. Enhanced transparency to all involved parties, from applicant to originating loan officer to executives and other involved parties, while maintaining privacy, reducing risk and fraud exposure.

PenFed Credit Union, San Antonio, TX 07/2019 – 11/2021

Mortgage Loan Processor

Prepared files for final clear-to-close by branch management and sent loans for completion. Monitored daily reports to identify priorities or issues for escalation. Trained peers on loan products and mortgage services.

USAA Federal Savings Bank, San Antonio, TX 11/2016 – 06/2019

Mortgage Loan Processor

Collaborated with Loan Officers and applicants to process files for final close with timely, accurate and professional service.

JP Morgan Chase, San Antonio, TX 05/2012 – 10/2016

Branch Operation Support Analyst

Forged relationships for consumer and business accounts and supported branch bankers to verify customers and avoid fraud.

JP Morgan Chase, Columbus, OH 01/2005 – 12/2010

Senior Mitigation Underwriter

Guided branch bankers to achieve goals for KYC (know your customer), documentation and relationship-building.

PNC Bank, Columbus, OH 01/2004 – 12/2005

Personal Banker Officer

Boosted branch production and revenue 50% and daily sales by 70% by advanced upselling strategies.

National Bank of Kenya, Nairobi, Kenya 1995 – 2001

Retail Banking Specialist

Reviewed certificate of deposits and calculated the interest and term of deposit.

Education

BA (Business Administration and Human Resources) Franklin University, Columbus, OH, GPA 3.75

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