Colleen Gould

BSN, RN, CCM, CRRN

** *********** *****

Plymouth, MA 02320

617-***-****

ad0npq@r.postjobfree.com

EXPERIENCE

Eisenhower Health, Rancho Mirage, CA — Inpatient case manager

**** - *****NT

Experience across all units including medical surgical, telemetry, ICU and emergency departments. Admissions Case Manager: for Surgical, direct admissions and higher level of care transfers

Harvard Pilgrim Healthcare, Wellesley, MA — Manager of care management

1998-2018

2017-2018 Manager of Population Health team

2011-2017 Manager of Care Coordination and Rare Diseases team

2005-2011 Manager of Rehabilitation, Skilled-Nursing and Utilization Management

2000-2005 Supervisor of Adult Specialty team

1998-2000 Specialty Nurse Case Manager

Pathways Home Health Care Services, Wakefield, MA — Subacute program manager

1997-1998

Braintree Hospital Rehabilitation Network, Braintree, MA — Manager of care management

1985-1997

1996-1997 Case Manager

1995-1996 Outpatient pediatric nurse coordinator/clinic manager

1994-1995 Discharge planner nurse coordinator

1987-1994 Charge nurse

1985-1987 Staff nurse

EDUCATION

University of Massachusetts, Boston — Bachelors of Science in Nursing

GPA 3.8

LICENSURES AND CERTIFICATIONS

RN License — RN172341

Massachusetts Board of Nursing, 1985

Certified Rehabilitation RN

Association of Rehabilitation Nurses, 1992

Certified Case Manager

Commission for Case Manager Certification, 2018

SKILLS

Population health management and utilization management

Proficient in Epic

Experience with Joint Commission accreditation from a staff and management perspective

Program development and implementation

Team building

Supporting, transitioning, and leading through change

Innovating, collaborating, generating ideas and creating buy-in

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