Case Manager Population Health
Resume:
Colleen Gould
BSN, RN, CCM, CRRN
Plymouth, MA 02320
*******.**@*****.***
EXPERIENCE
Eisenhower Health, Rancho Mirage, CA — Inpatient case manager
Experience across all units including medical surgical, telemetry, ICU and emergency departments. Admissions Case Manager: for Surgical, direct admissions and higher level of care transfers
Harvard Pilgrim Healthcare, Wellesley, MA — Manager of care management
1998-2018
2017-2018 Manager of Population Health team
2011-2017 Manager of Care Coordination and Rare Diseases team
2005-2011 Manager of Rehabilitation, Skilled-Nursing and Utilization Management
2000-2005 Supervisor of Adult Specialty team
1998-2000 Specialty Nurse Case Manager
Pathways Home Health Care Services, Wakefield, MA — Subacute program manager
1997-1998
Braintree Hospital Rehabilitation Network, Braintree, MA — Manager of care management
1985-1997
1996-1997 Case Manager
1995-1996 Outpatient pediatric nurse coordinator/clinic manager
1994-1995 Discharge planner nurse coordinator
1987-1994 Charge nurse
1985-1987 Staff nurse
EDUCATION
University of Massachusetts, Boston — Bachelors of Science in Nursing
GPA 3.8
LICENSURES AND CERTIFICATIONS
RN License — RN172341
Massachusetts Board of Nursing, 1985
Certified Rehabilitation RN
Association of Rehabilitation Nurses, 1992
Certified Case Manager
Commission for Case Manager Certification, 2018
SKILLS
Population health management and utilization management
Proficient in Epic
Experience with Joint Commission accreditation from a staff and management perspective
Program development and implementation
Team building
Supporting, transitioning, and leading through change
Innovating, collaborating, generating ideas and creating buy-in
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