Mental Health Case Management
Resume:
Rachel Scott
Chesterfield, VA
ad0npn@r.postjobfree.com
• Five years of mental health case management supervisory experience (Team Leader).
• Twelve year of experience processing prior authorizations for health insurance claims.
• Twelve of experience preparing state administrative reports for consumers, to include documenting intake information and processing consumer requests. Trained in state and Medicaid policies and procedures. Trained in the areas of HIPPA and Client Rights.
• Twelve years of experience in state/government medical chart audits and billing.
• Twelve years of experience in case management and customer service, providing support services to individuals with past and/or present mental health and/or substance abuse concerns.
• Twelve years of experience composing intake assessments, treatment plans, and discharge plans for consumers.
Authorized to work in the US for any employer
Work Experience
Psychiatric Registered Nurse
Bon Secours Mercy Health - Richmond, VA
October 2021 to Present
Provide psychiatric and medical care to patients in an in-patient setting. Duties include but not limited to psychiatric and medical assessments, admissions, patient education, medical administration and behavioral support. Crisis intervention as needed. PACT RN Case Manager/Substance Use Disorder
Richmond Behavioral Health Authority - Richmond, VA April 2015 to Present
Functions as a member of interdisciplinary team that serves adults with severe persistent mental illness. Provide community-based psychiatric treatment, physical health assessments, medication delivery, medication education, completion of scheduled injections and labs, ADL/family support and case management. Case Management support includes collaborating with other health care providers to best meet the needs of Individuals served. Additional case management duties include completion of quarterly assessments and reviewing and updating ISPs as needed. Providing SUD treatment in a women's residential facility. Health and wellness education. Medication management, educational groups. Care coordination with external health care providers. Providing SUD services to adults including mothers with children. Care provided in an in-patient setting. Mental Health Quality Specialist/Staff Nurse VA
Mental Health - Colonial Heights, VA
September 2014 to August 2019
Part time). Duties include providing mental health case management services to adults. Services include in-home mental health support services and symptom management/crisis intervention support. Additional duties include training and support related to medication compliance, symptom-management techniques, daily living skills and social skills. Completion of initial service request. Completion of daily progress reports, quarterly reports and discharge reports. Provide client with resources within the community to promote independence.
Full-time to PRN
CSB - Petersburg, VA
January 2000 to July 2010
Duties include providing mental health services to both adults and children. Symptom management and crisis interventions as presented in individualized treatment plan. Participate in treatment team meetings and completion of clinical assessment findings. Completion of daily and quarterly progress reports. Completion of discharge reports and linkage to additional community-based resources. (Field rotation experience include Turning Point Drug Rehabilitation Center, Adult Mental Health and Child Adolescent Services)
Consumer Case Manager
CSB - Chesterfield, VA
June 2008 to June 2009
Job description includes the supervision of six staff members. Case management of 25 clients, at which daily chart management, quality assurance visits and weekly billing were performed. Completion of weekly staff meetings and training assistance for new staff. School Counselor
CSB - Richmond, VA
January 2007 to June 2008
Job duties include providing behavioral support to clients within school setting. Completion of daily group sessions and 1:1 support. Completion of individualized treatment plans for each client and daily record of behavioral progress. Participation in all IEP planning and parent/teacher conferences for clients. Education
Associate in Registered Nursing Richmond
Fortis School of Nursing - Richmond, VA
June 2013 to September 2014
Nursing Licenses
RN
Expires: September 2024
State: VA
Skills
• Provide nursing and case management training to others as a team leader.
• Management and audit of consumer files, meeting Medicaid and Medicare guidelines.
• Initiate and conduct interviews with families, implementing care coordination support from other health care providers.
• Understanding of all Client Rights guidelines and updates, along with policies and procedures of company and state.
• Providing services in a professional manner, ensuring that recipients of service provided quality support in meeting their needs.
• PACT team lead nurse 2018
• Crisis Intervention
• Experience Administering Injections
• Intake Experience
• Medication Administration
• Mental Health Counseling
• Social Work
• Medical Records
• Nursing
• Hospital experience
• Social work
• Medical records
• HIPAA
• Supervising experience
• Quality assurance
• Customer service
Certifications and Licenses
BLS Certification
January 2022 to January 2024
Adult/child CPR first aid/AED
Additional Information
Qualified Mental Health Professional, Exp 06/24
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